HT203828: If iCloud asks you for the password to your previous Apple ID

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msshary

Q: Wrong iCloud Account Information

I just bought a new Ipad Air (restored my old Ipad) and I can't login to my iCloud account. I changed the email address/Apple ID on the account a few months ago, but the old ID is showing up on the login screen and it won't let me change it. How can I change it/delete it.

iPad Air Wi-Fi, iOS 7.0.4

Posted on Mar 14, 2014 1:06 PM

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Q: Wrong iCloud Account Information

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  • by randers4,Solvedanswer

    randers4 randers4 Mar 14, 2014 1:36 PM in response to msshary
    Level 9 (62,855 points)
    Mar 14, 2014 1:36 PM in response to msshary

    If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPad, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPad when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.