Q: my email was hacked from china using ICloud/Apple ID. I want to speak to Apple to get them to close the whole account and set up a new one. How do I do this?
I need to change my Apple ID urgently because my emails have been hacked from china using and ICloud/AppleID suspicious activity account suspended email. I can't get into my account because the reset email is not coming through. Any way I can run round this? I don't want to leave my account overnight because I am worried that cash is charged on it.
MacBook Pro (13-inch Mid 2010)
Posted on Mar 14, 2014 3:38 PM
In the iTunes Store click 'Account' in 'Quick Links' on the right. Sign in. Look down to 'Previous purchases' and click 'See all'.
You should also remove your credit card. Click 'Payment details' and in the choices for card type click 'None'.
You should also contact your card company to see whether there are any unauthorised payments and if necessary to get the card blocked.
Posted on Mar 15, 2014 12:41 AM