HT201328: How to unlock your iPhone
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Q: I change my phone from a company of puerto rico to family mobile from USA, my phone is factory unlock but is not working... Little ... I change my phone from a company of puerto rico to family mobile from USA, my phone is factory unlock but is not working... Little help thanks more
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Helpful answers
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Mar 14, 2014 7:33 PM in response to Jechu87by diesel vdub,If it was purchased as unlocked and is not recognizing the SIM, replace the SIM.
The more likely scenario is tha thte device was carrier locked and alternative, unsupported methods to unlock the device were used. If this is the case, no support can be provided here.