HT200197: Get help with audio, video, or power on Apple TV

Learn about Get help with audio, video, or power on Apple TV
AriV58

Q: . It stopped to download movies. ....loading.... stays on screen.

Hi, I have been now exactly one year in Kazakhstan having no problems with my Apple TV movies. But now I have.

 

It stucks ....loading.... when I want to watch my old movies, or when I want to buy a new one. Preview is working and Youtube, Wimeo etc.

 

Have they changed something within a week to restrict movie in Kazakhstan? Originally I am Finnish and I brought this Apple TV from Finland when I moved here.

 

I appreciate, if anyone can help me in this issue!

Apple TV

Posted on Mar 14, 2014 9:58 PM

Close

Q: . It stopped to download movies. ....loading.... stays on screen.

  • All replies
  • Helpful answers

  • by vazandrew,

    vazandrew vazandrew Mar 14, 2014 11:08 PM in response to AriV58
    Level 6 (19,160 points)
    Apple TV
    Mar 14, 2014 11:08 PM in response to AriV58

    That will be due to your network.

     

    What is your current connection? use speedtest.net

     

    Use istumbler (Mac) or netstumbler (PC) to get a report of your network, it will help to see if there's interference.

     

    Make sure you are on your ISPs DNS (settings - general - network - DNS should be automatic)