HT201407: If you can't activate your iPhone

Learn about If you can't activate your iPhone
Khoa Manh
Level 1 (0 points)

Q: Stuck at activation screen

I reset my IP5s and at the Activation Screen i cannot login my old Apple Account, It said that Account cannot use to activate the phone, but the first letter is correct.. What wrong, i all my money in that fone..

Posted on Mar 15, 2014 1:34 AM

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Khoa Manh

Q: Stuck at activation screen

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  • by imobl,

    imobl imobl Mar 15, 2014 5:29 AM in response to Khoa Manh
    Level 5 (7,162 points)
    iPhone
    Mar 15, 2014 5:29 AM in response to Khoa Manh

    You need the AppleID and passcode used to originally activate the iPhone.

    It is a new security feature in iOS 7 called Activation Lock. There is no

    workaround. Without the AppleID and passcode used to activate the iPhone,

    it will be useless. Return it for a refund if you purchased it used.