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All replies
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Helpful answers
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Mar 7, 2014 12:29 PM in response to caspar35by Aerossi,Your answer really doesnt make anyt sence at all whatsoever. Since we're talking about a factory wipe and personal data is out of the picture all we can make parrallels on is cost since once its wiped its NOT going to transfer any personal data to the new user.
House $200,000
Car $30,000
Used apple iPad $50
Fruits and vegtables $5
Sooooooo asking apple to help wipe and reload (and reaslisticly you should have to ask apple this, you should be able to wipe and reload your own device without need for customer support) Is much LESS like asking a lock smith for access to your house or car and much MORE like asking the person next to you to hand you an apple. An iPad is NOT hundreds of thousands of dollars or even tens of thousands of dollars. the only valuable part of the device is the info stored on it. By preventing users from easily wiping and reloading their device.
Your automatically assuming anyone with a second hand device has a stolen iPad and limiting the usage of valid users. This is why I stopped supporting apple after iPhone 1st gen. I dont need apple to micromanage my life and tell me what I can and cannot do to my device. If i have to void the warranty on my device to put on a better lock screen mod or app than there is something very wrong with how the device was made/managed.
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Mar 7, 2014 1:01 PM in response to Aerossiby varjak paw,you should be able to wipe and reload your own device without need for customer support
You can, absolutely. This entire discussion is about someone being able to wipe a device gotten from someone else, without that other person supplying the Apple ID and password used to lock the device or removing the lock.
is much LESS like asking a lock smith for access to your house or car and much MORE like asking the person next to you to hand you an apple.
Nonsense. It's exactly like a locksmith unlocking your car without you being able to prove you own it.
Your automatically assuming anyone with a second hand device has a stolen iPad and limiting the usage of valid users.
No, no one is assuming that. But people do assume that if the person from whom you got the device can't be contacted or isn't willing to unlock the device, there's a high probability that they stole it or otherwise obtained it illegitimately.
I dont need apple to micromanage my life and tell me what I can and cannot do to my device.
Also nonsense. Apple is telling you that they won't allow someone else to unlock and use your iPhone without your cooperation. It has nothing to do with you using your own device.
Your premise is mistaken and your argument specious.
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Mar 7, 2014 6:16 PM in response to eastpointdonby Philly_Phan,★Helpfuleastpointdon wrote:
ok here a situation for you. what if the person or original ower of the device dies, should i just throw the ipad in the trash? it's ridiculas to think every situation would be some type of criminal situation. we have a lost and found at my place of busines we have ipads and phones left here all the time. should we just throw them away? no that would not make since. should be a better way.
How would you obtain the dead guy's other passwords?
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Mar 14, 2014 12:59 PM in response to Hotshotssnipeby Tamaguru,Well, Apple's devices is all over the world. Now there is a million more iDevices became paperweights because of this security future. Not all the rest of the world understand English. Nor the rest of the world got warning on this issue. They all just updated their iDevices to iOS7 to experience how pretty the new OS is and bum! they all got locked out from their own device. This is a learning process, so I think Apple has to give a little flexibility. For all those iDevices which are not tagged LOST or STOLEN should be allowed to get cleared from previous owner. How's that Apple?
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Mar 14, 2014 1:17 PM in response to Tamaguruby varjak paw,Apple does not track or maintain a list of lost or stolen equipment. They can't, since they have no way of verifying who is the legal owner of a device. So they are unable to assist in bypassing the Activation Lock for someone who is not the original owner of the device. And there is no reliable verified centralized database of stolen goods against which Apple could check. This is not something they can be flexible about, and in fact there is legislation being discussed in several US states and in fact the US Congress to require other manufacturers to adopt similar anti-theft restrictions and hence any possibility of "flexibility" may in the future be explictly barred by law.
Anyone buying a used iOS device, or in the future any cellphone, needs to educate themselves, just as you would need to do when making any significant purchase, especially from someone you do not know personally and with whom you have no recourse should the sale not go as expected.
Message was edited by: varjak paw
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Mar 14, 2014 2:11 PM in response to varjak pawby Tamaguru,I mean, the owner of the lost or stolen iDevice has to be educated too, that they have to check in to icloud and put the message that their iDevice has been stolen or lost. This is one way to differentiate which device is stolen or not, isn't it? No? If you dont report to the police that your car has been stolen from your house, then it's just the same with giving the car away for free.
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Mar 14, 2014 2:38 PM in response to Tamaguruby varjak paw,But Apple has no way of verifying that all devices will be put into Lost Mode by their legal owners (and only by that owner), no matter now much education is done, so no, that's not a viable method of determining status of the device in regards to Apple being willing to bypass Activation Lock.
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Mar 14, 2014 5:43 PM in response to Tamaguruby Philly_Phan,Tamaguru wrote:
I mean, the owner of the lost or stolen iDevice has to be educated too, that they have to check in to icloud and put the message that their iDevice has been stolen or lost. This is one way to differentiate which device is stolen or not, isn't it? No? If you dont report to the police that your car has been stolen from your house, then it's just the same with giving the car away for free.
Just how do you suggest that Apple determine if the stolen allegation is, in fact, accurate or it's the result of a marital dispute? Should Apple really spend their resources with things like this?
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Mar 15, 2014 4:17 AM in response to Tamaguruby caspar35,'If you don't report to the police....'
That's the exact point some posters, maybe you, don't seem to realise. Apple are not the police, although the crazy end of the posting spectrum clearly seems to see them as The Antichrist or A Socialist/Capitalist Plot.
You don't expect Ford to look for a stolen Mustang, don't expect any different from a computer company for their products.
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Mar 15, 2014 4:46 AM in response to Philly_Phanby Tamaguru,I dont see how this could be that complicated. If the devices tagged with stolen or lost, then it could never be accessed by anyone else then the original owner. Whatever the dispute is, what ever the problem is, if the device tagged stolen then it's locked. And this is all can be setup automatically in Apple server, so no valuable resources needed to do this.
This issue largely happen with the second, third and so on owner of the device. This rarely happend to the first owner where Apple get its income from. Is Apple only care about the first owner of the device?Personally i like this security by Apple for my own iDevices. But to have 11 iDevices locked in my store which i bought honestly from the first owners, hurts me alot of millions in my currency. A lot of us resellers have these expensive iDevices which is now worthless. It is a very expensive learning curve for us outside US. It tooks at least a year for some of us to get back from the losses. Thanks Apple. Your server is the god and we should obey to thee.
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Mar 15, 2014 5:29 AM in response to Tamaguruby Philly_Phan,This is the way that it is. If you don't like it, don't put a lock code on the device.
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Mar 15, 2014 6:36 AM in response to Tamaguruby caspar35,'But to have 11 iDevices locked in my store which i bought honestly from the first owners, hurts me alot of millions in my currency. A lot of us resellers have these expensive iDevices which is now worthless. It is a very expensive learning curve for us outside US'
Then the sad fact is that you resellers have been careless. 11 iDevices? If you were caught once how did it happen a second time, let alone 9 more? The fact you can buy a Tablet from Apple that can be absolutely locked against theft is a strong selling point for them, but they do not make money from second owners. You could use it a a selling point if you wanted as well provided you took some very simple precautions like asking the seller to unlock it for you.
To go back to the car analogy, if a dealer buys a car but forgets to ask for the keys or log book, how can it be the car manufacturers fault when the dealer can not sell the vehicle on?
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Mar 15, 2014 6:41 AM in response to Tamaguruby snozdop,And this is all can be setup automatically in Apple server, so no valuable resources needed to do this.
So this additional feature just programs, configures and maintains itself? Software engineers don't have to create a database or add fields to store this stolen flag? Nobody has to create a web-page for people to go to to log an item as stolen?
All this just happens "automatically in Apple server"?
It is a very expensive learning curve for us
Presumably, now you know about this lock, you won't be buying second-hand devices that are locked anymore?
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Mar 15, 2014 3:18 PM in response to caspar35by Tamaguru,We have experience in mass updating our iDevices since iOS3 to iOS4 no problem, from iOS4 to iOS5, no problem, from iOS5to iOS6 no problem, from iOS6 to iOS7 Boom! all locked. These 11 devices were updated by one of my staffs from iOS6.1.3 to iOS7.0.4. He always updated all the devices first, then deal with the welcomescreen-to-homescreen on each device later. I was fine with whatever method he use, because for years there was no problem. And as far as i know, there was no allert/warning/notification/socialization from Apple what so ever that this could be a problem (correct me if i am wrong and please show me the notification from Apple). I cant blame my staff, but this method is now banned for life
We all have learned, so now we always ask the seller to unlock the device in sight. And true, the security of iOS7 is a good selling point.
About the car analogy, i was reffering to the reporting side of a case. Yes Apple is not the police, but they have provided a web service for iDevice user to tag/flag a device as stolen/lost (iCloud.com). Now if you lost your iDevice, what will you do first? report to the police or using iCloud to erase the device and tag/flag it lost with message attached? I am confident that you will use iCloud.com first. That's what i would do too. because is the fastest reporting and tagging system for iDevice. So if a device not tagged lost and no police report on the said device been lost, is the device still consider lost/stolen by Apple? If yes, why? there is no report, so why Apple still consider it stolen/lost and lock the device for good?
If you dont report to the police that your Mustang is lost/stolen, then the police, Ford, and the rest of the world, will not consider that you have lost your car. If they found out that you did not report, they will simply think that you are out of your mind and strangely generous for giving away your Mustang for free.
In conclusion: reporting is a critical conduct for any stolen/lost (especially expensive) item.
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Mar 15, 2014 3:50 PM in response to snozdopby Tamaguru,to Snozdop:
iCloud.com already provided these services, right? iCloud.com is the website where you can report when you lost your device. iCloud stored the flags and messages of stolen/lost devices. If not, why the message keep popping up on stolen devices? is the message stored in the device? i dont think so. All messages, flags, AppleIDs and passwords are stored in iCloud. This information is attached to the device IMEI/UDID or what you have. When you activate your device, this IMEI/UDID will be sent by the device through its 3G or through iTunes to Apple server.
Apple server will automatically dig this IMEI/UDID if it's connected to any account. If it is, then the server will sent the disguised account information with any report, flag or message attached to it back to the device.
I know is not as simple, but tweeking the server to see if there is a lost/stolen report or not on a device wont take so much valuable resource.Any clarification on this IMEI/UDID connection with activating iDevice will be appreciated. I'd like to know more
As i explained above, i bought these devices when they are stil on iOS6.1.3, so they were unlocked.