an1980

Q: Contacts from my iPhone not showing up in my Mac

Hello.

I owned a Mac before and when I entered my account information it imported ALL my iphone contacts. Now with my current Mac it shows only few of my contacts as icloud contacts and doesn't show the others. Can somebosy explain to me the difference and why most of my contacts are not on icloud and what I can do about it?

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Mar 15, 2014 10:17 AM

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Q: Contacts from my iPhone not showing up in my Mac

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  • by Eric Root,

    Eric Root Eric Root Mar 15, 2014 10:40 AM in response to an1980
    Level 9 (69,630 points)
    iTunes
    Mar 15, 2014 10:40 AM in response to an1980

    Go to iCloud.com, sign in and see if the Contacts are there. The purpose of this is to try to determine if it is an iPhone syncing problem or a computer syncing problem.

     

    Calendar and Contacts Syncing – Advanced Troubleshooting

     

    Contacts Troubleshooting

  • by an1980,Helpful

    an1980 an1980 Mar 15, 2014 2:47 PM in response to Eric Root
    Level 1 (5 points)
    Mar 15, 2014 2:47 PM in response to Eric Root

    I have much fewer on the icloud than on the iphone. How can I make sure my iphone syncs the rest with the icloud?

  • by Eric Root,Helpful

    Eric Root Eric Root Mar 16, 2014 6:54 AM in response to an1980
    Level 9 (69,630 points)
    iTunes
    Mar 16, 2014 6:54 AM in response to an1980

    Backup your iPhone by syncing via iTunes.

     

    Settings/iCloud - deselect Contacts syncing. Hold down the home button while shutting down the iPhone. Restart the iPhone, go to settings and reselect contacts syncing. Check the sync @ iCloud.com to see if it is fixed.

  • by ccm2048,

    ccm2048 ccm2048 Oct 10, 2014 6:54 AM in response to Eric Root
    Level 1 (5 points)
    Oct 10, 2014 6:54 AM in response to Eric Root

    I've searched for answers to syncing problems -- and have found many random answers.  I appreciate this answer as being rational and logical. 

  • by KevinCanuck,

    KevinCanuck KevinCanuck Nov 11, 2014 5:57 AM in response to Eric Root
    Level 1 (4 points)
    Nov 11, 2014 5:57 AM in response to Eric Root

    I've been having the same problems, but they only started recently.

     

    When I logged into iCloud.com and tried to look at my settings / My Devices, I got the following:

     

    YOU MUST BE SIGNED INTO iOS 8 or Yosemite ...

     

    Because of all the problems I have been reading about, I have not upgraded to either system yet.

     

    WTH?  So if you don't upgrade, nothing works like it used to???

  • by tbirdvet,

    tbirdvet tbirdvet Nov 11, 2014 4:52 PM in response to an1980
    Level 4 (3,003 points)
    Nov 11, 2014 4:52 PM in response to an1980

    If you look at your Phone under settings, mail,contacts,calendars you probably have two accounts.  One is iCloud and then another like Yahoo.  If you have Yahoo on and iCloud off any contact you enter on your phone will not show up on iCloud and then not sync with your Mac.  You will need to turn off the Yahoo account and be sure iCloud is on for all future contact entries.  You can also can move all your Yahoo account contacts to iCloud account if you have the time.

  • by KevinCanuck,

    KevinCanuck KevinCanuck Nov 12, 2014 6:13 AM in response to tbirdvet
    Level 1 (4 points)
    Nov 12, 2014 6:13 AM in response to tbirdvet

    Well, you nailed that one, thank you.

     

    I had 3 accounts checked off: iCloud, Yahoo and "From my Mac."

     

    When I unchecked my Yahoo contacts from my iPhone, the contacts that were not syncing to my Mac disappeared from my iPhone - so that explains why some of my iPhone created contacts were not syncing with my Mac.

    Thanks again.

     

    However, this now begs some new questions:

     

    1. What is iCloud trying to tell me regarding that message in my account that says I can't review my devices unless I have iOS 8 and/or Yosemite?
    2. When I am creating a contact, how can I tell if it is being saved in Yahoo or iCloud accounts?
    3. How can tell what account a contact is associated with by looking at a previously created contact?
    4. How can I transfer Yahoo contacts to iCloud?
    5. And when I look at the accounts checked off under 'accounts' on my iPhone Contacts, what the deuce does "From my Mac" mean and imply?
    6. Everything used to work fine when I first set up my iPhone and my Mac.  What have I done to screw this up?  lol
  • by tbirdvet,

    tbirdvet tbirdvet Nov 12, 2014 6:39 AM in response to KevinCanuck
    Level 4 (3,003 points)
    Nov 12, 2014 6:39 AM in response to KevinCanuck

    The account that is on will save any new contact you enter.  I have not found any easy way to transfer a contact from say Yahoo to iCloud unless I just redo the entry to the correct account.  No way to tell by looking at the contact directly what account it is associated with.  Not sure about your question #1.  I do not use iCloud that much because my contacts on my Mac and iPhone are different so syncing is not an issue for me.  The account on your iPhone that states from my Mac I suspect is the one that contains your contacts library on your Mac.  I do not have that account.  I think it all starts when you first set up your phone and iCloud syncing, etc. that these accounts get set up.  I really only use iCloud for my phone to use "find my Mac" feature in case it gets lost.  I always do my backups using iTunes to my Mac directly.

  • by Wm4495,

    Wm4495 Wm4495 Apr 11, 2015 8:50 AM in response to Eric Root
    Level 1 (0 points)
    Apr 11, 2015 8:50 AM in response to Eric Root

    I have been frustrated by this problem, and your solution worked for me. Thank you, Eric!

  • by Eric Root,

    Eric Root Eric Root Apr 11, 2015 9:25 AM in response to Wm4495
    Level 9 (69,630 points)
    iTunes
    Apr 11, 2015 9:25 AM in response to Wm4495

    You are welcome.

  • by A Jacona,

    A Jacona A Jacona Apr 14, 2015 5:04 AM in response to Eric Root
    Level 1 (0 points)
    Apr 14, 2015 5:04 AM in response to Eric Root

    Awesome answer thank you so much. This has been bugging me for years and it was one thing that was making me mad with the user experience across devices. Thank you for your really simple and easy solution.

  • by Jeffrey Upchurch,

    Jeffrey Upchurch Jeffrey Upchurch Oct 18, 2015 5:38 AM in response to tbirdvet
    Level 1 (0 points)
    Oct 18, 2015 5:38 AM in response to tbirdvet

    tbirdvet -  Thank you!  I had the same problem.

     

    Turning off contacts (iPhone - under settings, mail,contacts,calendars)  on the Yahoo account was the fix.

  • by marzimme,

    marzimme marzimme Feb 10, 2016 3:55 PM in response to tbirdvet
    Level 1 (0 points)
    Feb 10, 2016 3:55 PM in response to tbirdvet

    Hi! Please help if you can. Ill really appreciate!

     

    I worked for a company for 8 years. All my contacts in the company Outlook are synced in my iPhone.

     

    Now I dont work no more for that company. a few days ago I started to receive a PASSWORD message for my email (that meant my account was desactivated)

     

    So I switched OFF MAIL under Settings\mail....\COMPANY ACCOUNT\ mail settings in my iphone 6  IOS9. now I dont see more email from my former company

     

    I didnt switched off CONTACTS (is still in green). I still see all the contacts in the iphone. BUT cannot see ANY contact in  iCloud.

     

    Im afraid of  switching off Contacts under "mails,contacts,calendar" in the corporate account because this may delete all my contacts.... Which I need!

     

    The question is how can I maintain all these contacts in my iphone AFTER switching off the CONTACT switch belonging to the company account? 

     

     

    I hope I was clear....

    thanks!!!!

    marcelo

  • by rreddy23,

    rreddy23 rreddy23 Apr 1, 2016 1:22 PM in response to Eric Root
    Level 1 (4 points)
    Apr 1, 2016 1:22 PM in response to Eric Root

    Thank you so much!  I have tried probably 20 different things and this finally fixed it.  At some point it seems that my Gmail started syncing contacts and all the new contacts I was putting in my iPhone were syncing with Gmail instead of iCloud and then not syncing with my macbook, ipad, etc.  I turned off contact sync on gmail and all is fixed now!

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