HT200197: Get help with audio, video, or power on Apple TV
Learn about Get help with audio, video, or power on Apple TV
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Q: hi...i just got an apple tv and have watched it some...now i can't get it to turn on...it shows a screen of it being connected to ... hi...i just got an apple tv and have watched it some...now i can't get it to turn on...it shows a screen of it being connected to itunes....how do i connect it to itunes :-) more
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by Winston Churchill,Mar 15, 2014 3:55 PM in response to smoothtrotter
Winston Churchill
Mar 15, 2014 3:55 PM
in response to smoothtrotter
Level 10 (104,063 points)
Apple TVWelcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
- Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
- Connect the micro USB cable to the Apple TV and to your computer.
- Reconnect the power cable (only for Apple TV 3)
- Open iTunes.
- Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)