Q: How can I bypass the previous owners password on my iPad?

I am finding this whold discussion to be unbelievable!  I am so thankful that if my iPhone or iPad is stolen, it is locked and the thieves will not be able to access my information or wipe the device and make a profit from my loss.  Apple has added this feature at the request of customers and to help eliminate the trade in stolen devices.  Anyone buying a used device should make certain it is not locked and is in working condition before they hand over their money--it only makes good common sense.  And in this digital age a list of all passwords should be available to your next of kin so that they can recover your information and use the device.  Hopefully as more people become aware of this feature, we will see fewer complaints about locked devices.

frazzm737 wrote:

 

I am finding this whold discussion to be unbelievable!  I am so thankful that if my iPhone or iPad is stolen, it is locked and the thieves will not be able to access my information or wipe the device and make a profit from my loss.  Apple has added this feature at the request of customers and to help eliminate the trade in stolen devices.  Anyone buying a used device should make certain it is not locked and is in working condition before they hand over their money--it only makes good common sense.  And in this digital age a list of all passwords should be available to your next of kin so that they can recover your information and use the device.  Hopefully as more people become aware of this feature, we will see fewer complaints about locked devices.

Yeah, I kinda like the idea that my iPod is no longer valuable to a thief.

How about this situation which I am in right now...

I bought my son an iPad for christmas, he was recently grounded from it for 2 weeks and forgot his passcode. So he decided to do a restore. Well after the restore it wanted to be connected to iTunes. Connected the iPad to iTunes to be greeted by a message asking for the userid and password for his iCloud account..

Of course he can't remember what the iCloud account username is that he created so he has no way of even trying to recover his password... At this point I have a completely useless device that I purchased directly from Apple. What do I do now?????

http://support.apple.com/kb/HT5622

Your son's iCloud account would start with his email address, but replace the usual @email.com with @iCloud.com

The password will be the same one he used for iTunes purchases.   He can register and login to iCloud on a computer.

Directions on how to fix disabled iPad or forgotten passcode.

http://support.apple.com/kb/HT1212

That's the problem, the iPad gives a hint at an e-mail address that was used x * * * * * @ icloud.com. He can't remember even with this what his e-mail address was that he used. He also has an iPhone so I thought I would check what the iCloud account is there but he used a different iCloud account for that.

Stop blaming Apple for consumer neglect and or ignorance.

Apple has had information in the user manual since iPad 1 on using iPad in business.   The information includes how to provision devices for secondary users.   This allows ownership to be retained by the company, software purchased by the company to remain company property, but doesn't prevent a third party user from adding information and apps to the iPad.   (Or iPhone)

Company cars are registered to the company.    A company doesn't let an employee take a car home and register it in his name if it expects to get the car back.

Heck, my father bought my mother an iPad mini for Christmas.   She is not a gadget or tech person and barely used their old home computer.   She and my dad shared a flip style cell phone because they travel and are 77 and 81 years old.   If my mom can learn the ins and outs of iPad and the cloud, I expect younger, hipper and tech driven people to get with it.

Or go back to pen and paper...

Couldn't agree with you more, my kid is an idiot.

I'm going to try talking with Apple. The device has a serial number which matches my purchase receipt. Surely they should be able to help me out since I am the original owner of the device.

He can't use a different Apple ID or email.   If he has an iPhone, he uses his email and password every time he makes a purchase.  

Also, if he can get into iCloud on his iPhone, he should use it.   Open the app on the phone and sign in.   It should locate his iPad and he can wipe it and set it up new.

Teenagers

I have 17 and 19 year old sons.

He created a seperate iCloud account for his iPad...

Once you get this sorted, as lizdance has suggested, your son should be using the same Apple/iCloud ID on all of his devices. In order to have a different iCloud ID, it means he has a different Apple ID as well. This will create tons of problems for him, as any purchase made under a specific Apple ID will forever be tied to that Apple ID. So, if he has two different ones, then some of his apps will be "owned" by one ID, and some by the other.

If he can't even remember what he put for the iPad Apple/iCloud ID at all, then when those apps purchased under two different IDs are needing to be updated, he is not going to be able to do so, as they require the password for the ID that they were purchased under.

As for getting the iPad reset, if he cannot remember the Apple/iCloud ID that he set up and signed onto that device, then you are going to need to see if Apple can help you. With iCloud signed on, and iOS 7, the Activation Lock will be on, and as the previous posts have indicated, it is not something that you can get around. Good that you have proof of purchase. Hopefully they will be able to help you out!

Best of luck,

GB

what is DFU mode?

i am having the same problem with by passing the activation screen, the only difference with my situation is that i am the original owner of the ipad mini, when i restore and update to ios 7.1, this activation screen appears with an email that is unknown to me. more importantly, i didnt register the ipad to begin with!!! how can i solve this issue?!!!!

You have to figure out the email address and passwords that was used when the iPad was set up.

how can i get out of this