psychoo118

Q: iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

Hello,

 

I am facing a problem, which would be great to resolve. Since I updated to iOS 7.1 I can't set APN setttings for Personal Hotspot in my iPhone. If I go to Settings -> Cellular -> Cellular Data Settings, and I set the APNs(for data+mms) and i go back to save the freshly set APN settings then it saves, but if I touch any fields in the "Personal Hotspot" section (even focusing) and I go back the same way any changed value won't save (e.g. I also change data APN). In the menu "Cellular" there is an option for personal tethering where it just keeps loading and after a ehile it becomes an available option, but if I click on it it displays an error message like: "...contact: Carrier". So I tried everything, I reset my network settings, did 3 full restore(via iTunes, in recovery mode and DFU too). Then finally I downgraded to iOS 6.1.2 and guess what, it started working.. Then I thought it repaired some settings bug which burned in my device and I restored 7.1 in DFU. Now it is not working again. I need the help of community since I need hotspot tethering so hard everyday for my job. Thanks in advance!

 

Péter Józsa

iPhone 4, iOS 7.1

Posted on Mar 11, 2014 12:35 AM

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Q: iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

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  • by roby1969,

    roby1969 roby1969 Mar 15, 2014 6:39 AM in response to psychoo118
    Level 1 (0 points)
    Mar 15, 2014 6:39 AM in response to psychoo118

    Hello,

     

    same problem with my iPhone 4 in Italy (WIND).

     

    Apple, please fix immediately!!!

  • by richie979,

    richie979 richie979 Mar 15, 2014 6:40 AM in response to psychoo118
    Level 1 (0 points)
    Mar 15, 2014 6:40 AM in response to psychoo118

    Same here...what can i do?Sell my phone?I need the thethering!!!!!!(i4,telenor hun)

  • by doc_ben,

    doc_ben doc_ben Mar 15, 2014 8:57 AM in response to psychoo118
    Level 1 (0 points)
    Mar 15, 2014 8:57 AM in response to psychoo118

    Same problem here in Austria

    iPhone 4

    Provider: bob

     

    I desperately need tethering for my job!

    Is there any fix (apart from switching to Android)?

     

    Is it possible to downgrade from 7.1? I really need a functioning hotspot!

  • by Yadies,

    Yadies Yadies Mar 15, 2014 10:25 AM in response to psychoo118
    Level 1 (0 points)
    Mar 15, 2014 10:25 AM in response to psychoo118

    Same problem here, iphone 4 16GB, ios 7.1 indonesia, carrier three. Please apple solve the problem, i really need hotspot  

  • by agyam,

    agyam agyam Mar 15, 2014 12:39 PM in response to Superpelo
    Level 1 (0 points)
    Mar 15, 2014 12:39 PM in response to Superpelo

    I wonder why Apple community specialists have been so silent on this thread. One is left to assume whether its because the issue is disproportionately affecting those in countries that apple could care less about? As Supepelo mentions, Apple should have explicitly mentioned this new feature of not offering personal hotspot to non-authorized carriers. Otherwise, this is grounds for a class action lawsuit given that personal hotspot is advertised as part of the phone but is no longer available to certain clientile due to the ios 7.1 update. If Apple doesn't care about its clientele outside of U.S., Canada, and parts of Europe, I hope it remembers that at the very least, some of the citizens from the countries it does care to respond to live in the countries they pay little mind to and have the capability to organize a class action. Apple needs to make a statement ASAP clarifying whether this is a new (and permanent) feature or whether its a bug they are actively and quickly working on to correct. Once they make us aware of it, we will make them aware of our plans to leave apple or stay, depending on the statment. Apple should remember that they are many excellent non-apple smartphones with tethering/personal hotspots that are on par with the iphone and with less ridiculous stipulations.

  • by Dottorbald,

    Dottorbald Dottorbald Mar 15, 2014 12:54 PM in response to psychoo118
    Level 1 (0 points)
    Mar 15, 2014 12:54 PM in response to psychoo118

    Same problem in Italy: iPhone4 + iOS 7.1 + Wind can't use Hotspot.

     

    Otherwise, iPhone 4S + iOS 7.1 + H3G works flawlessly.

  • by andre.l,

    andre.l andre.l Mar 15, 2014 1:03 PM in response to psychoo118
    Level 1 (0 points)
    Mar 15, 2014 1:03 PM in response to psychoo118

    As doc.ben already mentioned, the problem occours in Austria too with the virtual carrier bob (iPhone 4, 16gb). Bob officially allows tethering (and tells you on the website how to do the setup on the iPhone). As you all described, the manual settings for the Personal Hotspot in mobile network settings will be ignored, but the Personal Hotspot feature is available. Sadly it will not work if enabled (USB, WLAN or Bluetooth). Today I put my SIM card into an iPad with iOS 7.1 and tethering worked. Therefore I assume it is a bug and not a feature.

     

    I also called Apple Service. The guy seemed to hear from that problem (with iOS 7.1) the first time. He tried to help me, but I already tried all his solutions.

     

    Hope that Apple responds soon. Otherwise I can't use the phone anymore, cause I need that feature.

  • by doc_ben,

    doc_ben doc_ben Mar 15, 2014 1:09 PM in response to psychoo118
    Level 1 (0 points)
    Mar 15, 2014 1:09 PM in response to psychoo118

    I've been chatting to Apple Support as well. The support guy tried to help, but didn't find a solution yet. I'm currently in progress of resetting my iphone and will contact Apple support again then...

  • by arthur202,

    arthur202 arthur202 Mar 15, 2014 1:24 PM in response to andre.l
    Level 1 (0 points)
    Mar 15, 2014 1:24 PM in response to andre.l

    I'm getting (more) confused.  I have an iPhone 5 in Spain with the non-authorized carrier Tuenti and IOS 7.1.  The iPhone keeps my settings for Cellular Data but as seems to be the case for everyone else, it doesn't keep the settings for Hotspot.  That said, I therefore have no Hotspot using WiFi but have no trouble using Hotspot (with no settings in the Hotspot section of Cellular Data) via USB.  I assume this (having a Hotspot when using USB but not having one using WiFi as I did before updating to IOS 7.1) was the case for everyone, but it isn't? Some have no Hotspot via USB or WiFi or Bluetooth?  If that's the case, this doesn't seem like a plan on the part of Apple (but if not why doesn't Apple say something! fix the problem!) because it's too buggy.

  • by Fabysu,

    Fabysu Fabysu Mar 15, 2014 1:56 PM in response to arthur202
    Level 1 (0 points)
    Mar 15, 2014 1:56 PM in response to arthur202

    I'll rewrite it because you probably have not read my post! Each of you write the problem at this link.

     

    http://www.apple.com/feedback/iphone.html

     

    If you do even several times a day, sooner or later they will read it!

  • by dschallert,

    dschallert dschallert Mar 15, 2014 4:29 PM in response to psychoo118
    Level 1 (0 points)
    Mar 15, 2014 4:29 PM in response to psychoo118

    Same problem here with IPhone 4 16GB in Austria with Bob.

     

    Please Apple fix this, i have to work mobile and urgently need my hotspot.

     

    Thank you

  • by Jalal Uddin,

    Jalal Uddin Jalal Uddin Mar 15, 2014 8:03 PM in response to psychoo118
    Level 1 (0 points)
    Mar 15, 2014 8:03 PM in response to psychoo118

    same problem here with iOS 7.1 + iPhone 4 + Grameenphone

  • by MarcIT,

    MarcIT MarcIT Mar 16, 2014 1:30 AM in response to psychoo118
    Level 1 (15 points)
    Mar 16, 2014 1:30 AM in response to psychoo118

    Same problem in Germany with simyo and iPhone 4. I use Apple since th 80ties. Apple ist now changing and the quality of the software is not so good anymore. I don't want to be a beta tester. Apple please help and think for your users, please.

  • by CafiCafi,

    CafiCafi CafiCafi Mar 16, 2014 3:38 AM in response to psychoo118
    Level 1 (0 points)
    Mar 16, 2014 3:38 AM in response to psychoo118

    Hi,

     

    same problem with my iPhone 4 in Italy (WIND).

     

    Apple, please fix immediately!!!

     

    Tnx

  • by Americo BCN,

    Americo BCN Americo BCN Mar 16, 2014 4:06 AM in response to psychoo118
    Level 1 (0 points)
    Mar 16, 2014 4:06 AM in response to psychoo118

    Same here with Pepephone in Spain.

    Seems to be a bug only with the combination of iPhone 4 and iOS 7.1.

    I wrote a report to iPhone Feedback propoused by Fabysu.

    http://www.apple.com/feedback/iphone.html

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