Q: App Store unresponsive after 10.9.2 Update

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View ▹ Show Log List

from the menu bar.

Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

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My App Store hangs for a long time.  Sometimes the window will eventually open, but does not display anything, and the "loading" color wheel stays on the cursor.  Any help would be greatly appreciated!

Date/Time:       2014-03-17 11:29:56 -0600

OS Version:      10.9.1 (Build 13B42)

Architecture:    x86_64

Report Version:  18

Command:         App Store

Path:            /Applications/App Store.app/Contents/MacOS/App Store

Version:         1.3 (201)

Build Version:   286

Project Name:    Firenze

Source Version:  201000000000000

Parent:          launchd [256]

PID:             66347

Event:           hang

Duration:        0.99s (process was unresponsive for 12 seconds before sampling)

Steps:           10 (100ms sampling interval)

Hardware model:  iMac12,2

Active cpus:     8

Fan speed:       1149 rpm

Free pages:      4685050 pages (-3266)

Pageins:         0 pages

Pageouts:        0 pages

Swapins:         0 pages

Swapouts:        0 pages

Process:         App Store [66347]

Path:            /Applications/App Store.app/Contents/MacOS/App Store

Architecture:    x86_64

Parent:          launchd [256]

UID:             501

Task size:       2750 pages

Note:            Unresponsive for 12 seconds before sampling

I have the exact same issue described by mxcnvida in the original post.

The console shows this ReportCrash continuously:

5/1/14 6:22:36.241 AM com.apple.launchd[1]: (com.apple.softwareupdated[845]) Job appears to have crashed: Abort trap: 6

5/1/14 6:22:36.241 AM com.apple.launchd[1]: (com.apple.softwareupdated) Throttling respawn: Will start in 10 seconds

5/1/14 6:22:36.300 AM ReportCrash[833]: Saved crash report for softwareupdated[845] version 574.2 to /Library/Logs/DiagnosticReports/softwareupdated_2014-05-01-062236_.crash

5/1/14 6:22:46.358 AM ReportCrash[847]: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.

Here is the first part of the crash report:

Parent Process:  launchd [292]

Report Version:  11

Anonymous UUID:  1F492C3C-B36E-9E3C-41DF-9EBF03CD6096

Crashed Thread:  5

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000105f7bf9c

External Modification Warnings:

Thread creation by external task.

VM Regions Near 0x105f7bf9c:

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