HT204632: Availability of iTunes redownloads
Learn about Availability of iTunes redownloads
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Helpful answers
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Mar 17, 2014 1:25 AM in response to Vickifrommtby King_Penguin,You will need to connect the phone to your computer's iTunes (you will need a current version of iTunes installed on your computer) and you should be able to use that to reset it : http://support.apple.com/kb/ht1808 - you can then restore/resync your content to it