HT201270: Update your carrier settings on your iPhone or iPad
Learn about Update your carrier settings on your iPhone or iPad
Q: I switched carriers from Verizon to T-Mobile and My Iphone 4s is not working on T-mobile
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Mar 19, 2014 10:26 AMby matt00,Hey ameer99,
Thanks for the question. If you are having issues after switching from one carrier to another, it would be best to contact your carrier for assistance:
iPhone: Wireless carrier support and features
http://support.apple.com/kb/HT1937
Thanks,
Matt M.
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Mar 19, 2014 11:34 AMby ameer99,All,
You were all right and thank you for the input. I contacted Verizon to unlock the phone. As anticipated, I had different answers from them; one rep says we unlock it Internationally but not in the US, another says, we can not unlock your phone per our policy and the other just confirmed "your phone is unlocked".... but at the end, the phone was unlocked and will not work on T-Mobile. T-mobile rep simply say that the phone will work on our network once verizon unlock it before the switch but NO IT DID NOT...I ended up buying new phone..Who knows whose scam is it, Verizon, Tmobile or Apple??? They all want some $$ from you...
