Q: Factory unlocked Iphone 4s is locked?
Here's the thing. I purchased a used iPhone 4s on ebay, with its description that it was factory unlocked. However when the phone arrived, and I tested it with another sim; it didn't work. It says that it doesn't support the carrier/sim. So I get back to the seller and asked her about it. She told me that she got her description from the box of the phone which she scanned through her iPad. True to her word, I scanned the imei bar code and it says that it was "factory unlocked".
The seller didn't tell me anything about locking her phone with her carrier (at & t), or if she is in any sort of contract. She just said that right after she bought it from the apple store, she went to AT & T, and told them to connect her phone to them. What could've happened? Is the phone locked to ATT? We have already requested for the unlock of the phone and as others experienced, it is taking long. Is there any way to restore the phone's factory unlocked setting? Can Apple help me with this?
Thanks for your help.
PS. I tried restoring and backing up and even updating the phone several times through iTunes, and as you have guessed, nothing happened.
iPhone 4S, iOS 7.1
Posted on Mar 19, 2014 12:17 PM