HT204380: Use FaceTime with your iPhone, iPad, or iPod touch
Learn about Use FaceTime with your iPhone, iPad, or iPod touch
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Helpful answers
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Mar 20, 2014 6:43 AM in response to Zookeeper53by JimHdk,Can you access Mail or visit web sites?
Do you have any Firewall in your router which might be blocking IP addresses and/or ports needed by iMessage or FaceTime?
See Facetime troubleshooting here: http://support.apple.com/kb/ts3367
See iMessage troubleshooting here: http://support.apple.com/kb/ts2755
Firewall Problems: http://support.apple.com/kb/HT4245