RSkar325
Level 1 (1 points)

Q: How to download an album that I preordered

I preordered skrillex's new album, Recess, and It already came out, but it didn't download the songs onto my iPod and won't let me

iPod touch (5th generation), iOS 7.1

Posted on Mar 18, 2014 5:30 AM

Close
RSkar325

Q: How to download an album that I preordered

  • All replies
  • Helpful answers

  • by matt00,

    matt00 Mar 20, 2014 9:49 AM in response to RSkar325
    Level 5 (4,015 points)
    Mar 20, 2014 9:49 AM in response to RSkar325

    Hey RSkar325,

     

     

    Thanks for the question. I understand you are having issues with downloading a pre-ordered item. The following article outlines the procedure of pre-orders and redeeming the download:

     

    Downloading a pre-ordered item

     

    When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

     

    If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.

     

    iTunes Store: About Pre-orders

    http://support.apple.com/kb/HT5714

     

     

    Thanks,

     

    Matt M.