RL Powell

Q: Help with iTunes Sync - Stuck on importing photos . . .

iTunes 11.1.3 sync with iPhone 4S running latest IOS stuck on "importing photos".  I already reinstalled iTunes.  Thanks for any help.

 

B

iPhone 4S, iOS 7.0.4

Posted on Dec 7, 2013 8:54 AM

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Q: Help with iTunes Sync - Stuck on importing photos . . .

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  • by napa-web-designer,

    napa-web-designer napa-web-designer Feb 10, 2014 1:30 PM in response to leefoo23
    Level 1 (8 points)
    Desktops
    Feb 10, 2014 1:30 PM in response to leefoo23

    Can't Find iPod Photo Cache Folder?

     

    For anyone stuck on finding the iPod Photo Cache folder, when you get into the Pictures folder, you need to Control click on the iPhoto Library file and then choose "Show Package Contents".

     

    And if you are concerned about deleting the folder, this page will re-assure you that it is fine to do so:  support.apple.com/kb/ts1314

     

    Otherwise, I tried to solve this problem with importing images by first rebuilding the database which did not work for me, but using the steps to remove the iPod Photo Cache folder did.  Thanks for the tip.

  • by Reed4,

    Reed4 Reed4 Feb 12, 2014 9:41 AM in response to RL Powell
    Level 1 (21 points)
    Photos for Mac
    Feb 12, 2014 9:41 AM in response to RL Powell

    Have tried all of the above, and only provides a short term solution (maybe works for about a week+/-)

    The temp fix that works for me is to quit iTunes, use Disk utiltiy to repair permissions, then reopen iTunes.

    Note: Disk repair log does'nt reveal any repairs performed wrt iPhoto, just some plist's for printers.

  • by jocko11,

    jocko11 jocko11 Mar 3, 2014 6:21 AM in response to napa-web-designer
    Level 1 (0 points)
    Mar 3, 2014 6:21 AM in response to napa-web-designer

    This was a critical piece of information. Thank you. It worked.

  • by Mihira Jayasekera,

    Mihira Jayasekera Mihira Jayasekera Mar 3, 2014 10:45 AM in response to napa-web-designer
    Level 1 (5 points)
    Mar 3, 2014 10:45 AM in response to napa-web-designer

    Likewise, this was exactly the additional info I needed. Thanks to both leefoo23 and napa-web-designer.

  • by StephenKrisel2,

    StephenKrisel2 StephenKrisel2 Mar 13, 2014 6:48 AM in response to iClint_
    Level 1 (0 points)
    Mar 13, 2014 6:48 AM in response to iClint_

    Thank you so much! This really helped me out A LOT!!!!!

  • by lisamarie-fromva,

    lisamarie-fromva lisamarie-fromva Mar 20, 2014 9:34 AM in response to Reed4
    Level 1 (0 points)
    Mar 20, 2014 9:34 AM in response to Reed4

    Thanks for all of the suggestions, I have tried hem all and still no solution!  Anyone else still have trouble?

  • by VanDacca,

    VanDacca VanDacca Mar 21, 2014 10:40 AM in response to iClint_
    Level 1 (0 points)
    Mar 21, 2014 10:40 AM in response to iClint_

    "Rebuid Database" fixed this issue for me.

    Thanks,

    --Dan

  • by Daren_SF,

    Daren_SF Daren_SF Apr 19, 2014 3:57 PM in response to iClint_
    Level 1 (0 points)
    Apr 19, 2014 3:57 PM in response to iClint_

    This worked perfectly. Thanks!

  • by Mattand,

    Mattand Mattand May 9, 2014 9:32 AM in response to leefoo23
    Level 1 (0 points)
    May 9, 2014 9:32 AM in response to leefoo23

    leefoo23's suggestion worked perfectly for me. Thanks!

    leefoo23 wrote:

     

    I'll share what worked for me when I had this exact problem today.  Solution is from apple.stackexchange.com.

     

    Deleting ~/Pictures/iPod Photo Cache and emptying the trash did the trick for me.

    Detailed steps

    • Quit itunes.
    • Go to your home folder in the Finder
    • Go to the pictures folder
    • Move "iPod Photo Cache" to the trash.
    • Empty the trash.
    • Open itunes and run a sync

     

    I hope this helps someone.

  • by Mattand,

    Mattand Mattand May 12, 2014 5:15 AM in response to Mattand
    Level 1 (0 points)
    May 12, 2014 5:15 AM in response to Mattand

    Actaully, have to take back my last post. Deleting the cached worked initially, but don't now. I've also retried repariing the iPhoto database and rebuilding it, to no avail.

     

    Will probably call AppleCare + later today.

  • by cfsdoriga,

    cfsdoriga cfsdoriga May 18, 2014 7:09 PM in response to RL Powell
    Level 1 (4 points)
    May 18, 2014 7:09 PM in response to RL Powell

    Thank you leefoo23 your tip worked for me!!!!

  • by orixa,

    orixa orixa May 28, 2014 2:07 AM in response to RL Powell
    Level 1 (0 points)
    May 28, 2014 2:07 AM in response to RL Powell

    I tried all the above solution and none works for me.

    -iTunes 11.2.1

    -iPhoto 9.5.1, with iPhoto library on Synology NAS

    -Mac OS 10.9.3

     

    However, I imported my iPhone photos to iPhoto as usual, organised Albums, then manually drag individual Albums to desktop, under different folders. Then I choose "import from folders" option in iTunes and it works. Now at least I have photos from Mac to iPhone under different albums like before. Hope Apple can produce a fix to this problem soon.

  • by JTAWIZ,

    JTAWIZ JTAWIZ Jun 19, 2014 1:17 PM in response to RL Powell
    Level 1 (0 points)
    Jun 19, 2014 1:17 PM in response to RL Powell

    leefoo23's solution (click "Include videos") worked for me as well.  thanks!

  • by cbearg,

    cbearg cbearg Jul 1, 2014 12:08 PM in response to RL Powell
    Level 1 (0 points)
    Jul 1, 2014 12:08 PM in response to RL Powell

    Had the same problem. Prior to syncing, I had removed a video shot with my iPhone 5 from the phone, but not from the Mac's iPhoto. When I removed the video from iPhoto, the phone synced fine. I'll post again if the issue returns.

  • by PeteMcCabe,

    PeteMcCabe PeteMcCabe Jul 26, 2014 1:41 PM in response to RL Powell
    Level 1 (4 points)
    Jul 26, 2014 1:41 PM in response to RL Powell

    Same problem. I couldn't find the iPod Photo Cache file (because I had only read page one of this thread ;-) so I command-option-clicked iPhoto.

     

    Turns out that just repairing permissions (option 1) solved the problem for me, and only took a few seconds. Might be worth trying the four options in the order they come up.

     

    Anyway thanks all for the help.

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