Q: Your Apple ID has been disabled!?

mrshabkhan wrote:

So finaly I decided to quit apple and will buy non apple phone.

Excellent news!

Thanks for the update..

Good luck!

Call Apple using any phone as long as you have your email password and correct phone info on fthe phone you  are wanting to fix and they can re-enable your phone within around 10-15 minutes depending on the time of day. trust me it works!

Queen Allie wrote:

 

Call Apple using any phone as long as you have your email password and correct phone info on fthe phone you  are wanting to fix and they can re-enable your phone within around 10-15 minutes depending on the time of day. trust me it works!

Unless your AppleID has been disabled for certain reasons such as violating the iTunes store Terms of Use (and other reasons).

TERMINATION

If you fail, or Apple suspects that you have failed, to comply with any of the provisions of this Agreement, Apple, at its sole discretion, without notice to you may: terminate this Agreement and/or your Account, and you will remain liable for all amounts due under your Account up to and including the date of termination; and/or (ii) terminate the license to the software; and/or (iii) preclude access to the iTunes Service (or any part thereof).

Apple reserves the right to modify, suspend, or discontinue the iTunes Service (or any part or content thereof) at any time with or without notice to you, and Apple will not be liable to you or to any third party should it exercise such rights.

====================================

It was pretty vague because Apple won't tell you which provision you violated if they suspected..

They won't, and in fact they don't even have the information.

Already went throught 2 managers, and both acknowledged they don't know why, even while it was caused by someone from the support when I phoned to unlock the account previously blocked for security reason (ie : preventing intrusion)

Even if they are at fault, they won't do a thing : account definitly locked,  can't get the information, and have order to not do so, so move away.

I am having almost an exact problem with my Apple ID.

It all started when I couldn't complete an in-app purchase and I emailed them to fix the issue. A Luther replied stating that I was found to be in violations of the Terms and Conditions but they could not tell me which of the Terms I allegedly violated. I emailed them again stating that I did read the Terms and Conditions and am of the view that I did not and am not in breach of the Terms, demanding them to provide the exact Terms that I am in alledgedly in breached of.

I now get a much shorter and not so polite email saying I should review it again and fix whatever violations I've supposedly violated.

SERIOUSLY. Do they even hear themselves? How is anyone going to fix anything without knowning the cause? And this is supposedly from a company which pride itself on its Support service? It just doesn't seem to sit right that it can just terminate any agreement by an alleged breach.....

I have been an Apple user for close to 10 years now. Seriously without an iTunes account, especially the manner in which 'm deprived of it, I see no value in continuing using Apple.

limaaa999 wrote:

 

I am having almost an exact problem with my Apple ID.

You used iTunes store from a country you are not located in?

SofiaKuran, were you able to fix "you apple ID has been disabled", if so would you mind telling me what you did to accomplish that great act?

Call Apple Support at 800-275-2273 and ask for a Security Specialist who can re-enable your Apple ID.  This takes about 10 min of holding on the phone, but they're great.  Worked for me.

Interesting!  This did start happening when I reported fraudulent charges on my credit card, about $200 worth.  I guess I'll try what was recommended.

I tried everything these people told me and there telling you it doesn't work.

I just tried to email them and for some reason it says that the device field is required and i filled that field out already but it wont let me sent the message.

It seems like hundreds of people are experiencing this problem. Hopefully you get yours fixed, I haven't found out how to fix mine yet. 

I Entered my secruity question answers wrong too many times cuz I dont remember them and now my account is disabled how do I fix it

I had this same problem. I spent over one hour on the phone with Apple,and the same message appeared. I tried to fix myself and nothing.  To solve your problem you need to talk to someone at itunes. The customer service rep there is the only one that can enable your Apple ID. I was on and off the phone in five minutes and my ID is enabled.  If you have a credit card dispute, billing problem etc., you need to talk to itunes. Save yourself frustration by doing this.  An apple rep cannot help you and you cannot fix on your own. I hope that this helps.  Good Luck!