Loisjane

Q: After my last update, my iphone 5 doesn't ring when a call comes in, it goes directly to voicemail

I just installed the latest update to my iPhone 5 and now all my calls go directly to voicemail.  Help needed.

iPhone 5, iOS 7.0.6, not qsure about operating system

Posted on Mar 21, 2014 2:58 AM

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Q: After my last update, my iphone 5 doesn't ring when a call comes in, it goes directly to voicemail

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  • by sterling r,

    sterling r sterling r Mar 23, 2014 1:45 PM in response to Loisjane
    Community Specialists
    Mar 23, 2014 1:45 PM in response to Loisjane

    Hello LoisJane,

     

    It sounds like your phone is sending calls directly to voicemail and will not ring. It seems to me that Do Not Disturb may be enabled. Take a look at this info about how to set that up:

     

    iOS: Using Do Not Disturb

    http://support.apple.com/kb/HT5463

    You can use the Do Not Disturb setting to silence calls, alerts, and notifications.

    • To enable, tap Settings > Do Not Disturb. When Do Not Disturb is on, a "moon" icon will appear in the status bar.
    • To make changes to your Do Not Disturb settings, tap Settings > Do Not Disturb.

    HT5463--dnd_all-001-en.png

     

    Thank you for using Apple Support Communities.

    Cheers,

    Sterling