Q: I have an unpaid balance and I can't update it using my prepaid Mastercard. It has enough balance to pay for the app I purchased but I can't download any other apps because it says my payment method has been declined. How can I pay for the unpaid balance?
I recently purchased a paid app in the iTunes Store using my prepaid Mastercard. The download went through but my card wasn't debited the amount. Now when I go to the iTunes Store to check my payment information, it gives me an error that my payment method has been declined. I can't download any other apps until I pay for the outstanding balance from the paid app I downloaded. My prepaid card has enough balance to cover for the app fee but the payment is not going through. I don't have a credit card to use as another payment option.
Is there another way I can pay for this outstanding balance without entering a credit card?? Or probably use my prepaid Mastercard to complete the transaction??
Any help would be greatly appreciated. Thanks.
iOS 7.1
Posted on Mar 21, 2014 4:59 PM