thatballermike

Q: iphone zoom

so i zoomed the screen in on my iphone and then the setting turned off and now my phone is locked i tried the three fingers and it didnt work any help

iPhone 4S, iOS 7.1

Posted on Mar 21, 2014 4:14 PM

Close

Q: iphone zoom

  • All replies
  • Helpful answers

  • by sterling r,

    sterling r sterling r Mar 23, 2014 8:44 AM in response to thatballermike
    Community Specialists
    Mar 23, 2014 8:44 AM in response to thatballermike

    Hey there ThatBallerMike,

     

    It sounds like your iPhone screen is zoomed in and you cannot zoom it out. I recommend using iTunes first to try and disable it through there:

    Managing accessibility features using iTunes

    1. Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
    2. In iTunes, select your device.
    3. From the Summary pane, click Configure Universal Access in the Options section at the bottom.
    4. Select the feature you would like to use and click OK.

    From: iOS: Configuring accessibility features

              http://support.apple.com/kb/HT5018?viewlocale=en_US

     

    In Step 3, look for Configure Accessibility, rather than Configure Universal Access.

     

    If zoom is already disabled there as well, reset the phone:

    To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.

    From: Turn your iOS device off and on (restart) and reset

              http://support.apple.com/kb/ht1430

     

    Thank you for using Apple Support Communities.

    Regards,

    Sterling