BumbleBee.

Q: Why does my Mac not install printer software?

I have just uninstalled my Epson Stylus printer in the hope that re-installing it back again may resolve some of the issues that I was experiencing.  Little did I know that my Mac now requires Rosetta installed before I can re-install my printer software.  I am not sure this is because I have not ever updated to any version of Mavericks, or that I have to install Rosetta regardless.

 

If the latter, how do I install Rosetta?

 

Thank you

MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Mar 23, 2014 11:21 AM

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Q: Why does my Mac not install printer software?

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  • by MlchaelLAX,Helpful

    MlchaelLAX MlchaelLAX Mar 23, 2014 5:19 PM in response to BumbleBee.
    Level 4 (2,256 points)
    Mar 23, 2014 5:19 PM in response to BumbleBee.

    How did you obtain this information, because it appears to be wrong.

     

    Rosetta is not available for any flavor of OS X after Snow Leopard, including your OS X Mountain Lion 10.8.2.

  • by BumbleBee.,

    BumbleBee. BumbleBee. Mar 24, 2014 2:25 AM in response to MlchaelLAX
    Level 1 (0 points)
    Mar 24, 2014 2:25 AM in response to MlchaelLAX

    Thank you for your response.  This information pops up on the "install wizard" when I attempt to download my printer software. If I select "easy install", which is the standard form of installing the software, nothing happens, which is unusual.  So I opt of the 2nd option which is "Software List" (to give you option of the software components that you want only).  By choosing this, a window pops up saying exactly these words:

     

    "Because Rosetta is not installed on the Mac OS X being used, you may not be able to install software correctly after this.  We recommend installing Rosetta from the Mac OS X package beforehand."

     

    When I first installed my software printer, it was pretty straightforward, and took less than 2 minutes installing it by choosing the "easy install".  The CD is not in any way damaged or anything and I looked after it quite well.

     

    If I have to buy a new printer now, I will buy (even though this one is just over a year old), but I am concern I may not be able to install any software again.

     

    Thank you again for letting me know that my Mac does not require Rosetta.  That helped to know.

  • by MlchaelLAX,Solvedanswer

    MlchaelLAX MlchaelLAX Mar 24, 2014 8:41 AM in response to BumbleBee.
    Level 4 (2,256 points)
    Mar 24, 2014 8:41 AM in response to BumbleBee.

    Which model Epson Stylus printer?

     

    Just connect your printer and go to File menu to Print and then Add Printers and let the OS do the driver installation for you.  It may require you to download some software.

  • by BumbleBee.,

    BumbleBee. BumbleBee. Mar 24, 2014 3:52 PM in response to MlchaelLAX
    Level 1 (0 points)
    Mar 24, 2014 3:52 PM in response to MlchaelLAX

    My printer model is Epson Stylus SX-218.  I did what you just advised and it worked . Thank you

  • by MlchaelLAX,Helpful

    MlchaelLAX MlchaelLAX Mar 24, 2014 3:53 PM in response to BumbleBee.
    Level 4 (2,256 points)
    Mar 24, 2014 3:53 PM in response to BumbleBee.

    You're welcome!