HT203843: Resolve USB-related alerts in iTunes
Learn about Resolve USB-related alerts in iTunes
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Q: when i connect my iphone 4 to my computer with a USB cable, it opens the files. But for some reason says the folder is empty ... when i connect my iphone 4 to my computer with a USB cable, it opens the files. But for some reason says the folder is empty (photos). and a message comes out on my iphone "trust this computer". i click trust and less than 10sec later iphone disconnects more
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Helpful answers
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Mar 24, 2014 8:17 AM in response to LizMPLAby Allen A,Hello LizMPLA,
The following article provides some useful troubleshooting steps that can help get your iPhone working correctly with your computer.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen
