HT203843: Resolve USB-related alerts in iTunes

Learn about Resolve USB-related alerts in iTunes
LizMPLA

Q: when i connect my iphone 4 to my computer with a USB cable, it opens the files.  But for some reason says the folder is empty (photos). and a message comes out on my iphone "trust this computer". i click trust and less than 10sec later  iphone disconnects

when i connect my iphone 4 to my computer with a USB cable, it opens the files.  But for some reason says the folder is empty (photos). and a message comes out on my iphone "trust this computer". i click trust and less than 10sec later  iphone disconnects from the computer.  Itunes does not read the iphone at all either.  I didnt have this problem before.  What is the problem? and can it be related to the ios 7.1 update from last week?

iPhone 4, iOS 7.1, updated to 7.1 a week ago.

Posted on Mar 22, 2014 9:56 AM

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Q: when i connect my iphone 4 to my computer with a USB cable, it opens the files.  But for some reason says the folder is empty ... more

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