harenc

Q: iOS 7 keep turned off my iCloud settings and asking my password

Hi,

 

I upgrade to iOS 7 the day before yesterday. Everything's fine until yesterday's morning. When I received a text message, I found it's shown under the tel number, rather than names from my contact list. Then I found all my setting in iCloud were turned off. I turned them on, and everything's fine after that. But today, it turned off all my settings again and stars to keep asking me sign-in my iCloud account. I checked my iCloud account settings, it seems correct for me. I can correctly get all the informations from iCloud. But it just keep asking my passwords...

 

Any ideas about this?

 

Thanks very much in advance,

 

s.c

iPhone 4S, iOS 7

Posted on Sep 20, 2013 2:05 AM

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Q: iOS 7 keep turned off my iCloud settings and asking my password

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  • by pvatilo,

    pvatilo pvatilo Mar 24, 2014 5:30 AM in response to Ianmelia
    Level 1 (0 points)
    Mar 24, 2014 5:30 AM in response to Ianmelia

    This bug has persisted from beginning og iOS 7.... But now Apple has added an improvement.... If your phone does not ask for iCloud password every two minutes, you know iCloud connections have resetted......

  • by pvatilo,

    pvatilo pvatilo Mar 24, 2014 5:38 AM in response to pvatilo
    Level 1 (0 points)
    Mar 24, 2014 5:38 AM in response to pvatilo

    Actually one minute interval seems to more accurate for the password polling...... Apple has turned in to Microsoft.... This is a sad turn of events.....

  • by Igodau,

    Igodau Igodau Mar 24, 2014 8:53 AM in response to harenc
    Level 1 (0 points)
    Mar 24, 2014 8:53 AM in response to harenc

    Actually I have the same problem on iPhone 4S since iOS7. iOS7.1 is no solution. Sporadically I get asked for iCloud password, iPhone looses iCloud connections (calendar, contacts, ... are switched off as well as "search iPhone".

     

    After long investigation I found a reason: Problem happens only after playing Clas Of Clans for longer time (some hours). If I don't play COC for a wekk, nothing happens. Playing again, connection to iCloud is switched off.

     

    Is there anybody here, who has the same problem on iPhone 4S and who is playing COC on his phone? How could I give Apple a hint to check that matter?

     

    Bye,

    Ingo

  • by mkoeneman,

    mkoeneman mkoeneman Mar 24, 2014 9:14 AM in response to Igodau
    Level 1 (0 points)
    Mar 24, 2014 9:14 AM in response to Igodau

    Clash of Clans is a big suspect in my iCloud problems, but memory intensive application could be the category. I spoke to Apple support on the phone and contacted Supercell by mail.

     

    Apple brushed me off and Supercell replied: We would love to help you, but to make sure we can do this we need to locate your game account and identify your device. Please head over to your game’s settings, go to “Help and Support/Feedback”, tap on “Report an issue” and write to us in the category that applies to your issue.

     

    So I did. Keep spamming them with feedback calls is the only option I guess. Good luck.

  • by pvatilo,

    pvatilo pvatilo Mar 24, 2014 11:46 AM in response to mkoeneman
    Level 1 (0 points)
    Mar 24, 2014 11:46 AM in response to mkoeneman

    This problem has been reported by people that have never had Clash of Clans on their phones. And IF this is caused by memory intensive apps, then it is Apple who should do something about it. iPhone 5 does not have this problem.

  • by Igodau,

    Igodau Igodau Mar 24, 2014 11:55 AM in response to harenc
    Level 1 (0 points)
    Mar 24, 2014 11:55 AM in response to harenc

    I absolutely agree. No application should ever be able to switch off any system settings. It must be a memory leak, so Apple seems to be responsible for it.

     

    The question is: how to convince Apple that it is an Apple problem?

  • by applemonkey14,

    applemonkey14 applemonkey14 Mar 28, 2014 2:30 PM in response to harenc
    Level 1 (0 points)
    Mar 28, 2014 2:30 PM in response to harenc

    I just noticed this happening too. Right after I installed another Clash of Clans like memory intensive app.

  • by Gordon Hodgson,

    Gordon Hodgson Gordon Hodgson Mar 30, 2014 1:52 PM in response to applemonkey14
    Level 1 (56 points)
    iPhone
    Mar 30, 2014 1:52 PM in response to applemonkey14

    I don't have 'Clash of Clans', but I do play 'Threes' a fair bit and use 'Downcast' and they seem to be memory/battery intensive. I have reset all settings, and later done a full restore from backup. Things were better for a while, but have gone back to 'buggy' again. Is it worth submitting a bug report?

  • by lickety,

    lickety lickety Mar 30, 2014 4:46 PM in response to harenc
    Level 1 (0 points)
    Mar 30, 2014 4:46 PM in response to harenc

    I posted on this topic before because I also suffered from iCloud password prompting, iCloud random feature turn off's and sluggish performance. This was on an IPhone 4S.

     

    I reported this to apple and went through the process of restore to New, and tried to repeat the problem (by running memory extension games like HayDay and Clash of Clans).  I could not repeat the issue after a restore to New with just a few apps loaded.  Apple then cancelled my support ticket.

     

    Of course I wanted all my app's and data back, so I restored from Backup and the issue returned. I avoided the issue as much as I could by closing down all apps when not in use and regular reboot's of the phone - it was annoying and I still occasionally had the 'Find my IPhone' feature turn off, and sometimes iCloud would lose the plot.

     

    I then upgraded my handset to an IPhone 5S.  Everything went great for 2 months, and then I got the issue again!

     

    I was really beating up the IPhone 5s though - was playing Clash of Clans, Hay Day and Boom Beach - all memory intensive and all at the same time. It took about 3 weeks of playing these games with no reboot of the phone and I noticed that display rendering was lagging and then I got prompted for my iCloud password and my 'Find my IPhone' iCloud option was turned OFF!  I did a reboot of the phone and it's been fine - but I'm guessing it'll happen again in a couple of weeks.

     

    iOS 7 defnitely has a memory leak - and as your running memory RAM fills up you may get unlucky and it'll override some system memory - more than likely in the iCloud area of code. I've basically now proven that it's the Operating System (and I'm on 7.1) and it can takes weeks for the issue to surface on a brand new IPhone 5S.

     

    I really hope the Apple developers read this thread and look more closely into checking for memory leaks and finally fix this issue!

     

    Hope this helps.

  • by pvatilo,

    pvatilo pvatilo Mar 31, 2014 8:19 AM in response to lickety
    Level 1 (0 points)
    Mar 31, 2014 8:19 AM in response to lickety

    I have noticed excactly same behavior. I am now using an app that clears iPhone memory. I do clearing at least once a week and I have no more issues with iCloud being reset.

  • by JbbBourkejenny ,

    JbbBourkejenny JbbBourkejenny Apr 2, 2014 9:38 AM in response to pvatilo
    Level 1 (0 points)
    Apr 2, 2014 9:38 AM in response to pvatilo

    which app are you using because I have this problem, being constantly asked for my icloud password since I upgraded to iOS 7, I only play scramble on my phone and really irritated that an upgrade has caused this issue.  I changed back to an iphone after using  an android for a couple of years and am now regretting my decision.

  • by pvatilo,

    pvatilo pvatilo Apr 2, 2014 9:56 AM in response to JbbBourkejenny
    Level 1 (0 points)
    Apr 2, 2014 9:56 AM in response to JbbBourkejenny

    I am using Battery Doctor app. It is a free app which has some uneccessary features also, but the memory acceleration seems to work fine.

  • by Greg_Canada,

    Greg_Canada Greg_Canada Apr 10, 2014 2:28 PM in response to pvatilo
    Level 1 (0 points)
    Apr 10, 2014 2:28 PM in response to pvatilo

    Is there a way that i can disable the icloud and get the contacts back on the phone where they belong?

    Thanks,
    Greg

  • by LookInToMyEyes,

    LookInToMyEyes LookInToMyEyes Apr 10, 2014 3:15 PM in response to Greg_Canada
    Level 1 (5 points)
    Apr 10, 2014 3:15 PM in response to Greg_Canada

    If you are refering to your contact disapeaing, they are still on iCloud.com, to restore them simple go to Settings > iCloud and remove your account, restrart the phone and put the account back and the contact should download. When you are promted to remove data from phone say no, when you are putting yur information back and are asked if you would like to merge the data say yes. I hope this helps. Have a good day.

     

    --

    Chris

  • by JorgeShaf,

    JorgeShaf JorgeShaf Apr 20, 2014 1:22 PM in response to JbbBourkejenny
    Level 1 (4 points)
    Apr 20, 2014 1:22 PM in response to JbbBourkejenny

    I am also having the issue with my iCloud shutting off by itself and the only reason as of right now is due to Farmville 2 and it is ******* me off so I hope this gets fixed asap.

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