HT203516: Get help creating an iCloud backup
Learn about Get help creating an iCloud backup
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Helpful answers
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Mar 25, 2014 8:42 AM in response to marypantsby sterling r,Hello MaryPants,
It sounds like you are wanting to back up your iOS device to iTunes on your computer. I recommend the following article to help you get that accomplished:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Use iTunes
You can use iTunes to back up and restore your content on your iPhone, iPad, or iPod touch. Note that iTunes and iOS do not support installing backups of newer versions of iOS onto devices using earlier versions of iOS.
Back up
To back up the content on your iOS device, follow these steps:
- Make sure your computer has the latest version of iTunes.
- Connect your iOS device to your computer.
- Choose File > Devices > Back up.
If you're using iTunes 10.7 or earlier, right-click the device from the list and choose Backup Now.
You can also back up by syncing your iOS device with your computer. When you use iTunes to sync, backing up is the first step.
To verify that the backup finished successfully, open iTunes Preferences and select the Devices tab. You'll see the name of the device along with the date and time iTunes created the backup.

If this is not what you are trying to back up, would you mind ellaborating on what you are trying to back up?
Thank you for using Apple Support Communities.
All the very best,
Sterling
