HT202716: Update the software on your Apple TV
Learn about Update the software on your Apple TV
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Helpful answers
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Mar 25, 2014 9:20 PM in response to billyfisherby vazandrew,If it's not connecting that would indicate an issue with the local network.
Make sure router is up to date. DNS should be set to automatic.
Go to istumbler or netstumbler to get a report of your network
Try connecting via ethernet.