HT202716: Update the software on your Apple TV
Learn about Update the software on your Apple TV
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Helpful answers
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Mar 26, 2014 5:09 PM in response to jinbojunby vazandrew,That would be due to your network.
What is your current connection, use speedtest
Make sure DNS is set to automatic
Go to istumbler (Mac) or netstumbler (PC) and get a report of your network, it will help to see if there's interference
If on wifi try ethernet