HT5824: Reset iCloud Documents & Data
Learn about Reset iCloud Documents & Data
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Helpful answers
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Mar 27, 2014 9:33 PM in response to saydehdby AnaMusic,If you cannot remember the passcode for the Screen Lock, you will need to Restore the device...
1) Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
- iTunes free download from www.itunes.com/download