HT204492: Troubleshooting the Apple Remote
Learn about Troubleshooting the Apple Remote
-
All replies
-
Helpful answers
-
Mar 27, 2014 8:41 PM in response to GABLV5by vazandrew,So what happens when you press the menu button on your remote?
-
Mar 27, 2014 9:42 PM in response to vazandrewby GABLV5,Nothing happens, that's the problem. I can only use up and down and right arrows. I can't go back to menu or rewind.
-
Mar 27, 2014 9:47 PM in response to GABLV5by vazandrew,See link, try unpairing and pairing the remote again
http://support.apple.com/kb/ht3176
Have you tried a reboot, reset, restore?
-
Mar 27, 2014 10:10 PM in response to vazandrewby GABLV5,Yes. I tried all that, changed battery, unplugged, restarted etc
-
Mar 27, 2014 10:34 PM in response to GABLV5by vazandrew,So you did a complete restore back to factory settings?
May need to test with another remote