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All replies
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Helpful answers
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Mar 28, 2014 9:08 AM in response to tomshuby Kilgore-Trout,You can try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
But it could very well be a hardware issue. Might be best to take it in to an Apple Store or Authorzed Service Center and have it checked.
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Mar 28, 2014 9:10 AM in response to Kilgore-Troutby tomshu,I did 4 restores and it still remains the same
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Mar 28, 2014 9:19 AM in response to tomshuby Kilgore-Trout,A restore and a reset are not the same.
Did you do the restore from a back up? If so, you could have easily been re-introducing the issue. However, as I stated, this could just as likely be a hardware issue.
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Mar 28, 2014 9:27 AM in response to Kilgore-Troutby tomshu,Actually I did both of them : restore and reset.
To be honest I thought about it the same, that the issue may be re-introduced if I restore form a back up therefore I restored it 'as a new'. Do you think that it may be related to digitizer problem?
Is it actually possible to damage digitizer if an iPad has never been dropped?
thanks!
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Mar 28, 2014 9:30 AM in response to tomshuby pjl123,Wow - that is a crazy spookey video. The devil is in your pad.
Is it sensing something touching the screen, and if a hard reset does not cure it, i agree that it looks like a hardware issue.
Do you have a screen protector on there?? if so, pull it off and see if that was part of the problem.
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Mar 28, 2014 9:37 AM in response to pjl123by tomshu,It is weird but yeah, it is sensing perfectly well! It is kind of a battle with an Ipad who first presses the appropriate button
Exactly, there is a belkin screen protector but it cannot be the issue, it has been used with ipad for 1.5 years
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Mar 28, 2014 9:45 AM in response to tomshuby pjl123,never say never. Pull the protector and see what happens. A new protector is a whole lot cheaper than a new pad, or a repair bill. When you take it in, the first thing they will do is pull the cover anyway.
With all the reboots and restores you have done, this is not a software issue.
Be sure to post back when this is resolved.
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Mar 28, 2014 9:47 AM in response to tomshuby Kilgore-Trout,tomshu wrote:
Exactly, there is a belkin screen protector but it cannot be the issue, it has been used with ipad for 1.5 years
If the screen protector is indeed that old, yes it very well could.
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Mar 28, 2014 10:11 AM in response to tomshuby robdrage,Try turning off the bluetooth to see if perhaps their is a rogue device in your proxinmity.
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Mar 28, 2014 10:21 AM in response to Kilgore-Troutby tomshu,But actually how does it affect the work of an iPad? (the protector)
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Mar 28, 2014 10:22 AM in response to robdrageby tomshu,The bluetooth is turned off (and it was) so it was the issue
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Mar 30, 2014 10:12 AM in response to Kilgore-Troutby tomshu,I peeled it off as you said but it didn't help
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Jul 28, 2016 1:34 AM in response to tomshuby rogerfrommiddlesbrough,Hello tomshu,
It's a long time ago now, but I now have exactly the problem you described. Did you ever find a solution?