HT203516: Get help creating an iCloud backup
Learn about Get help creating an iCloud backup
-
All replies
-
Helpful answers
-
Mar 30, 2014 8:26 AM in response to sundevilintucsonby judysings,Hi sundevilintuscon,
Welcome to the Support Communities!
If you are having issues backing up your device to iCloud, you can back it up using iTunes as well:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
The article you referenced in your question explains how to save Message attachements and Voice memos:
iCloud: Troubleshooting creating an iCloud backup
http://support.apple.com/kb/TS3992?viewlocale=en_US
Follow these steps if you want to save Message attachments or voice memos to your computer before deleting them from your device:
Messages
- Tap the image or video to open it, tap the Share button, then tap Save to Camera Roll.
- Save your Camera Roll to your computer.
- Delete the image or video from your Camera Roll, then delete the message or message attachment from Messages.
Voice Memos
- Connect your device to your computer.
- In iTunes, select the device in the sidebar.
- Select the Music tab.
- Select Sync Music, and click Apply. Your Voice Memos will be saved as a playlist in your iTunes library.
You can import your photos and videos directly to your computer as another backup strategy:
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
Cheers,
- Judy
