HT201328: How to unlock your iPhone
Learn about How to unlock your iPhone
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Helpful answers
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Mar 31, 2014 7:36 AM in response to mneurayby mario49,Hello mneuray,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPhone: About unlocking
http://support.apple.com/kb/HT5014?viewlocale=en_US&locale=en_US
Only your carrier can unlock your iPhone.
The backup and restore process is the same for iOS 6 and iOS 7.
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Have a nice day,
Mario
