amerikandesi87

Q: Home Sharing not working - iTunes 11.1.2 / iOS 7.0.3

For/If somebody who uses iTunes Home Sharing - has home sharing stopped working for you after updating to iTunes to 11.1.2 or OS X Mavericks? Both of those updates were released and applied on the same day. Before these two updates, it was working fine. Just trying to figure out which is possibly the problem and how to fix it. Any suggestions will be appreciated.

 

BEFORE

OS X Mountain Lion 10.8.5

iTunes 11.1 or 11.1.1

 

AFTER

OS X Mavericks

iTunes 11.1.2

 

Devices on the Network

(Device ... Operating System ... Network Connection Type)

Mac Mini ... OS X Mavericks 10.9 … Wired

MacBook Pro(MBP) ... OS X Mavericks 10.9 … Wi-Fi

iPhone 5 ... iOS 7.0.3 … Wi-Fi

iPhone 5 ... iOS 6.1.4 ... Wi-Fi

iPad 3rd Gen … iOS 7.0.2 ... Wi-Fi

 

The Home Sharing is still working fine between the OS X devices (Mac Mini and MBP). But none of the iOS devices detect either of the Home Sharing Libraries (Mac Mini and MBP library). Also, since all three iOS devices are running three different iOS versions, i dont believe it is not an iOS problem.

iPhone 5, iOS 7.0.3

Posted on Oct 25, 2013 7:43 PM

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Q: Home Sharing not working - iTunes 11.1.2 / iOS 7.0.3

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  • by laugher,

    laugher laugher Jan 19, 2014 12:29 AM in response to amerikandesi87
    Level 1 (0 points)
    Jan 19, 2014 12:29 AM in response to amerikandesi87

    Whoever was the first to find the fix in disabling IPv6 from within OS X Mavericks to fix the Apple TV connecting to iTunes Home Sharing - Thank you. After struggling with this ever since I upgraded to Mavericks, I was at a loss as to what the issue was. I even replaced the wireless broadband router (Linksys to Netgear) and that still didn't fix it.

     

    I don't use IPv6 at home anymore so no lost on my part but Apple needs to stop breaking fundamentals and beta testing with end users. For example, the iMessage fiasco was a recent one I ran into which was fixed (finally) by some research (with lots of people complaining about it as well) and eventually found that turning off and disabling all iMessage services (something you don't need to do with Blackberry or normal SMS), unsubscribing out of the iMessage database and a couple of other things before people could SMS me again on my Nokia Lumia phone.

  • by LeLapinous,

    LeLapinous LeLapinous Jan 28, 2014 9:24 PM in response to jimiapple67
    Level 1 (0 points)
    Jan 28, 2014 9:24 PM in response to jimiapple67

    Reinstalling iTunes on my Windows 7 worked. Thank you so much Jimi

  • by haroldfromwest chester,

    haroldfromwest chester haroldfromwest chester Feb 2, 2014 12:15 PM in response to jimiapple67
    Level 1 (0 points)
    Feb 2, 2014 12:15 PM in response to jimiapple67

    I have been struggling with trying to get my 5 apple tv's working. I could get one or two to cone ext but never all 5. The ones that would not connect would just say home sharing. All 5 apple tv's would connect to netflix fine. After trying this solutions all is working perfectly. Thanks so much for posting this finding.

  • by laugher,

    laugher laugher Feb 2, 2014 9:10 PM in response to laugher
    Level 1 (0 points)
    Feb 2, 2014 9:10 PM in response to laugher

    Reporting in to indicate the home sharing is still working fine. I had to up the Sleep timer to 10 hours though as I found one morning that the problem came back. The Apple TV is now running 24 x 7 no problems.

     

    Now awaiting Apple to fix iTunes and/or Mavericks but I suspect as this problem happens with iTunes and Windows 7/8, it is most likely an iTunes issue.

  • by kye.klerk,

    kye.klerk kye.klerk Feb 5, 2014 5:51 AM in response to amerikandesi87
    Level 1 (0 points)
    Feb 5, 2014 5:51 AM in response to amerikandesi87

    Disabling IPV6 on my network adapter worked after I had tried just about EVERYTHING, including scratching around in my router's settings..

    Thank you so much, laziness has never been this convienient

  • by randall108,

    randall108 randall108 Feb 5, 2014 9:02 PM in response to amerikandesi87
    Level 1 (10 points)
    Feb 5, 2014 9:02 PM in response to amerikandesi87

    I just wanted to add to this thread that after updating to iTunes 11.1.4.62 in Win 7, my home sharing with Apple TV quit working.  Prior to that I had intermittent success up until the point I assigned fixed IP addresses for my Win 7 PC and the Apple TV.  With fixed IP addresses the connection was always solid through multiple power cycles over a 2 month period.  The 11.1.4.62 update broke that functionality.  I tried many things listed in other posts regarding Windows firewall and router settings making sure that itunes and bonjour were allowed in the firewall with no success.  I then noticed the comment about disabling and re-enabling the firewall...  Success!!

  • by mceasley,

    mceasley mceasley Feb 11, 2014 10:19 PM in response to amerikandesi87
    Level 1 (0 points)
    Feb 11, 2014 10:19 PM in response to amerikandesi87

    My Apple TV was synching to my iTunes library fine last week; however, I went away this weekend and my wife informed me that it was no longer working. When I got home, I spent over an hour combing the forums and troubleshooting with no luck. Then I realized that the iMac that my iTunes library is on had disconnected from our wifi network and chosen a neighbor's wifi instead. Once I changed back to our wifi, everything worked fine. I have removed all other wifi networks from memory so that this will not happen again.

  • by CarolT SC,

    CarolT SC CarolT SC Mar 29, 2014 12:17 PM in response to amerikandesi87
    Level 1 (4 points)
    Wireless
    Mar 29, 2014 12:17 PM in response to amerikandesi87

    For me, it was different networks.  Once I revised that, it all worked!  I'm a happy camper...for now.

  • by Bobbiefromaz,

    Bobbiefromaz Bobbiefromaz Mar 29, 2014 1:54 PM in response to ithriveoutside
    Level 1 (0 points)
    Mar 29, 2014 1:54 PM in response to ithriveoutside

    This worked for me!  Thanks for posting.

  • by randall108,

    randall108 randall108 Mar 31, 2014 8:37 PM in response to amerikandesi87
    Level 1 (10 points)
    Mar 31, 2014 8:37 PM in response to amerikandesi87

    An update to my original post.  The reset of the firewall only worked temporarily.  For me I had to follow the directions to disable IPV6 on my windows 7 PC.  With that disabled, and fixed IP addresses.  I have had a solid Apple TV connection for several months.  The key appears to be disablining IPV6.

  • by banderas1,

    banderas1 banderas1 Apr 7, 2014 3:37 PM in response to BraneRift
    Level 1 (0 points)
    Apr 7, 2014 3:37 PM in response to BraneRift

    You're a life save BraneRift!  I've been struggling with this for too long. Should've known not to follow Apple Support.

  • by masteraddae,

    masteraddae masteraddae May 20, 2014 2:28 PM in response to BraneRift
    Level 1 (0 points)
    May 20, 2014 2:28 PM in response to BraneRift

    thank you soooooo much

  • by DarkusAurelius,

    DarkusAurelius DarkusAurelius May 28, 2014 11:35 PM in response to BraneRift
    Level 1 (0 points)
    May 28, 2014 11:35 PM in response to BraneRift

    Win7 64-bit

    iTunes 11.2.2.3

    As with the other successful replies, disabling the IPV6 protocol on my network adapter fixed the problem with Home Sharing. Now my iPhone, iPad, and other windows PCs can see the shared library. Previousy I tried updating iTunes, de-authorizing, reauthorizing, restarting Home Sharing, etc....none of these worked.

     

    I was able to sync my iPhone 5S through iTunes over the network connection before disabling IPV6, so I knew there was some connectivity there. Since IPV6 seems to be confusing Home Sharing on Apple and PC devices, perhaps Apple should spend some time fixing this.

  • by Jenny Cramer,

    Jenny Cramer Jenny Cramer Jun 14, 2014 5:04 PM in response to amerikandesi87
    Level 1 (55 points)
    Jun 14, 2014 5:04 PM in response to amerikandesi87

    So... if I have a new MBP, should I also try disabling IPv6?  I don't have any idea what that even is.....  Could someone tell me what it is and whether that's what is recommended to fix this issue?  The reason I have a mac was because stuff used to "just work".  Didn't have to know about the behind the scenes stuff and I still don't want to.  I just want to be able to watch my tv series.

     

    JC

  • by masteraddae,

    masteraddae masteraddae Jun 14, 2014 5:14 PM in response to Jenny Cramer
    Level 1 (0 points)
    Jun 14, 2014 5:14 PM in response to Jenny Cramer

    If updating iTunes did not work, disabling ipv6 is your best option, it worked for me

     

    1. system preferences

    2. Network

    3. Click on advanced

    4. Then click the tcp/ip tab

    5. Click on the ipv6 drop down menu and click off

    6. Click ok them apply

     

    If this doesn't work try doing it for all your connections

     

    Hope it works because it is an annoying problem

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