HT201656: Check the storage on your iPhone, iPad, and iPod touch

Learn about Check the storage on your iPhone, iPad, and iPod touch
Barnes8384
Level 1 (4 points)
Notebooks

Q: iPhone showing not enough storage available but I have everything going to iCloud, why?

I have a software update pending but Iphone wont let me update due to not enought storage.  I have backed up to Icloud which does have a lot of storage still left.  I have all things on I phone going to I cloud.  So why does it still say not enought storage?

iPhone 4S, iOS 7.1

Posted on Mar 30, 2014 7:31 AM

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Barnes8384

Q: iPhone showing not enough storage available but I have everything going to iCloud, why?

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  • Helpful answers

  • by Allan Sampson,

    Allan Sampson Allan Sampson Mar 30, 2014 7:37 AM in response to Barnes8384
    Level 10 (123,457 points)
    Mar 30, 2014 7:37 AM in response to Barnes8384

    iCloud storage has nothing to do with data that remains on your iPhone.

     

    You need to remove data on your iPhone - songs/movies that were transferred from your iTunes library that can be re-transferred after the update, or import photos/videos in the iPhone's Camera Roll with your computer followed by deleting the photos/videos from the Camera Roll after the import process is complete. This content can be re-transferred back to your iPhone via the iTunes sync process after the update has been installed, and delete apps that are rarely if ever used which can be reinstalled after the update.

     

    Or try installing the update with iTunes on your computer and you may not need to delete any data on your iPhone in advance.

  • by Barnes8384,

    Barnes8384 Barnes8384 Mar 30, 2014 7:19 PM in response to Allan Sampson
    Level 1 (4 points)
    Notebooks
    Mar 30, 2014 7:19 PM in response to Allan Sampson

    Thanks I think I understand what you are saying.  I have been deleting photos one by one but not deleting enough I guess.  Is there an easier way to delete photos off phone?  Also I am trying to back up my Ipad and it isnt connected to my right Icloud acct. so you know how to get it changed to right Icloud?  I ave purchased more storage and need all these to sync together.  It is showing my pictures 3 and 4 times on computer everytime I connect it is duplicating pictures.

  • by lizdance40,

    lizdance40 lizdance40 Mar 30, 2014 7:26 PM in response to Barnes8384
    Level 4 (2,382 points)
    Mar 30, 2014 7:26 PM in response to Barnes8384

    To understand what is using your phones storage, do this

     

    Go to

    Settings

    General

    Usage

    Show all apps

     

    Apps are displayed in order, from most space to least.

     

    This gives you a better idea of what you can delete.