Q: Just bought a brand new ipod touch a month ago and went in to iTunes. There was an update for me so I downloaded it to my ipod and then it went into recovery mode. Tried to restore it in itunes but was told this device isn't eligible. Help!!
Just bought a new ipod touch a month ago. Went into itunes to burn music and had an update to download which I did. Then I get a message that my ipod has gone into recovery mode. It's locked up with a black screen with iTunes logo and picture of a plugin on the screen. Tried to restore it as recommended but itunes said this device isn't eligible for the requested build. Error codes 3194 and 17. This is very frustrating considering the cost of the ipod and how new it is. Now what do I do? Buy another one? Can anybody fix these types of things? Is this a common occurance or am I just unlucky?
iPod touch, Windows 7
Posted on Mar 30, 2014 5:39 PM