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Helpful answers
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Apr 2, 2014 10:33 AM in response to laxanasby pedro d,Hello there, laxanas.
The following Knowledge Base article offers up some great troubleshooting recommendations for notifications:
iOS: Understanding notifications
http://support.apple.com/kb/ht3576
Troubleshooting notifications
Push notifications require an active Wi-Fi or cellular connection.
Note: Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers may affect your ability to receive notifications. For more information, see Unable to use Apple Push Notification service (APNs).
If you're not receiving notifications for a specific app, try these steps:
- Verify that the app supports notifications.
- After installing an app or restoring a backup to a different iOS device, open the app to begin receiving notifications. If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
- Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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Apr 2, 2014 10:47 AM in response to pedro dby laxanas,Thank you for your answer.I already tried this application to an iPad 4 ios 7.1 and worked perfectly.in my Iphone 5s doesn't work.i did everything as I said..not only I double check notification settings etc..I restore the phone,reset all settings,network etc..it doesn't work on any wifi connection or 3G.The app is Ikariam mobile and supports notificitation.looking foreword for you next answer.thanks again.
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Aug 7, 2014 4:29 PM in response to laxanasby mack120,How did you get on with this??
Ive just upgraded to new 5s and seem to be missing notifications, texts, emails and calls.
Did you get yours resolved??
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Feb 27, 2015 9:10 AM in response to pedro dby TheOracle1862,I have the same issue and troubleshooting notifications as described here didn't fix the issues. Is there anything else I can do or do I just live with a semi-functional notification center?
