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douglasfromnaples

Q: Appletv 1st generation

I cannot connect Apple tv on tv screen to sync to itunes USA on my Dell laptop

Apple TV, iOS 6.1.6

Posted on Mar 31, 2014 6:49 AM

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Q: Appletv 1st generation

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  • Helpful answers

  • by Rudegar,Helpful

    Rudegar Rudegar Mar 31, 2014 8:53 AM in response to douglasfromnaples
    Level 7 (28,334 points)
    Wireless
    Mar 31, 2014 8:53 AM in response to douglasfromnaples

    if it's been setup to sync with another computer you need to go to the appletv to remove their link to setup a new sync

     

    to sync with a computer the firewall of the computer needs to not block the feature check that

     

    you can test by using ethernet cables and by doing so taking your wifi network out of the equation as the culpit of your issues

     

    just so you're sure appletv 1g looks like this

    http://www.ianbell.com/wp-content/uploads/2009/10/appleTV.jpg

    it's been discontinued and no longer get software updates

  • by douglasfromnaples,

    douglasfromnaples douglasfromnaples Mar 31, 2014 10:17 AM in response to Rudegar
    Level 1 (0 points)
    Mar 31, 2014 10:17 AM in response to Rudegar

    Do you mean disconnect my Apple TV from television and reconnect to my router with  eternet cable as well as my laptop.

    Iturned off my firewall made no difference

    Previosly was in sync to my desktop. I reset my Apple tv to factory reset. No Apple tv is showing on my iTunes on my desktop and it will not sync  either desktop or laptop.

  • by douglasfromnaples,

    douglasfromnaples douglasfromnaples Apr 1, 2014 3:55 AM in response to Rudegar
    Level 1 (0 points)
    Apr 1, 2014 3:55 AM in response to Rudegar

    Rudegar,

    Did you see  my reply  of 31st  March.

    Still having problems.

  • by Rudegar,

    Rudegar Rudegar Apr 1, 2014 9:14 AM in response to douglasfromnaples
    Level 7 (28,334 points)
    Wireless
    Apr 1, 2014 9:14 AM in response to douglasfromnaples

    in the settings of the appletv 1g one can remove their computer it see it self as paired to

    say your computer explode into 1201 pieces and you get a new one

    the appletv don't know that the old one broke and can only sync with 1 computer at the time

    so to sync with a new one goes into the settings of the appletv and remove the old sync link

    and when it's remove one can setup a new sync link with the computer of ones choice

     

    if that does not help then I would suggest testing out by connecting by ethernet cables to see if it does

    some people has repported issues with the old one and going wired or changing to a static ip address fixed it for some