dusty mcsheffrey
Level 1 (0 points)

Q: out of application memory

Been troubleshooting an iMac 27" Mid 2011 for friends with a design studio. The machine was running out of application memory in seconds despite having 12 GB ram and lots of free disk space. I've seen reports of similar problems with Mavericks setups. I have been an Apple dev since 1987 and have seen a lot, but this is the worst I've seen. I have been able to calm it down a little, but it is still not 100%. The machine in question qualified for a new logic board and video card update which was duly installed by Apple certified techs. It has spent hours running diagnostic checks. At one stage it refused to turn on, took it back to the repair shop. They plugged it in and it worked and more diagnostics revealed nothing untoward. So ok back to me.

Trying to work with machines in this state is difficult and I thought I'd share the steps I took to try to improve the situation.

Obviously normal Apple Diagnostic tests were not revealing the cause of the behaviour.

 

I searched for others with similar issues, and looked at the advice. BTW I found Linc Davis to be contributing his usual thoughtful experience to this and would recommend reading his take on this and other issues.

 

This behaviour reminded me of fixing virus infested machines. To keep the machine alive long enough to add Anti Virus software I set Terminal to start at login. Then I was able to run Top and observe the insane processes in real time. [Activity Monitor was a no go at this point] By killing the stuck processes it gave me enough time to download install Sophos, and work on the iMac. Sophos found some virus infected email attachments and dealt with them.

 

Backed up the machine

Reset the SMC

Reset the parameter ram

Started up from Mavericks Recovery DIsk and from there used Disk Utility to repair permissions and check the disc.

 

The machine was running Mavericks 10.9.2 and decided to reinstall Mavericks. You can go back to 10.9. I had previously saved Mountain Lion and Mavericks installs on an external drive. You can install over the net - but a much longer process and not for flaky machines. Amazingly the iMac was stable throughout the Mavericks reinstall and it was successful.

 

It's early days but the iMac is much better. The designers mostly use Photoshop, Illustrator, Apple Mail and Safari. They work with large images for print and need fast solid machines. Interestingly as a side note, the machine was solid for a few hours and I tried to fire up Photoshop to give it a real test. Photoshop needed to install a java runtime to function? Ok installed java runtime. Opened Photoshop. Worked for a little then Crash. Grey screen of death.

One step forward two steps back. Time to let the designers have a go again.They can make it crash good. Would recommend new MacPro's for them but Adobe hasn't got its act together to take advantage of the power available, so staying with iMacs for now.

 

  Model Name:          iMac

  Model Identifier:          iMac12,2

  Processor Name:          Intel Core i5

  Processor Speed:          2.7 GHz

  Number of Processors:          1

  Total Number of Cores:          4

  L2 Cache (per Core):          256 KB

  L3 Cache:          6 MB

  Memory:          12 GB

  Boot ROM Version:          IM121.0047.B1F

  SMC Version (system):          1.72f2

 

 

System Version: OS X 10.9 (13A603)

Kernel Version: Darwin 13.0.0

Boot Mode: Normal

 

Model: iMac12,2

 

USB

 

   USB Optical Mouse (Logitech Inc.)

   MEDION MD 86360 (Medion AG)

 

System diagnostics

 

   2014-03-31 PenTabletDriver crash

   2014-03-31 PenTabletDriver crash

   2014-03-31 SophosAutoUpdate crash

   2014-03-31 mds crash

   2014-03-31 mds_stores crash

   2014-03-31 mds_stores crash

   2014-03-31 mdworker crash

   2014-03-31 mdworker crash

   2014-04-01 Kernel panic

   2014-04-01 PenTabletDriver crash

 

User diagnostics

 

   2014-03-28 hiutil crash

   2014-03-28 hiutil crash

   2014-03-28 syncdefaultsd crash

   2014-03-28 ubd crash

   2014-03-29 Safari crash

   2014-03-29 pkgutil crash

   2014-03-31 CVMCompiler crash

   2014-03-31 ReportCrash crash

   2014-03-31 WiFiKeychainProxy crash

   2014-04-01 Finder crash *

 

          * Code injection

 

Kernel messages

 

   Mar 31 18:38:51   hfs: mounted TIME on device disk2s6

   --- last message repeated 1 time ---

   Mar 31 18:46:45   hfs: unmount initiated on TIME on device disk2s6

   Mar 31 18:46:47   hfs: mounted TIME on device disk2s6

   Mar 31 20:00:05   hfs: unmount initiated on TIME on device disk2s6

   Mar 31 20:00:20   hfs: mounted TIME on device disk2s6

   Mar 31 20:03:46   hfs: unmount initiated on TIME on device disk2s6

   Mar 31 20:05:47   hfs: mounted TIME on device disk2s6

   Mar 31 20:05:50   hfs: unmount initiated on TIME on device disk2s6

   Mar 31 20:06:06   hfs: mounted TIME on device disk2s6

 

Loaded extrinsic kernel extensions

 

   com.sophos.nke.swi (9.0.53)

   com.sophos.kext.sav (9.0.53)

 

Extrinsic daemons

 

   com.sophos.webd

   com.sophos.sxld

   com.sophos.scan

   com.sophos.notification

   com.sophos.intercheck

   com.sophos.configuration

   com.sophos.autoupdate

   com.promise.httpd

   com.promise.emaild

   com.promise.bgasched

   com.adobe.fpsaud

 

Extrinsic agents

 

   com.wacom.pentablet

   com.sophos.uiserver

   com.adobe.ARM.UUID

 

launchd items

 

   /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

             (com.adobe.AAM.Startup-1.0)

   /Library/LaunchAgents/com.sophos.uiserver.plist

             (com.sophos.uiserver)

   /Library/LaunchAgents/com.wacom.pentablet.plist

             (com.wacom.pentablet)

   /Library/LaunchDaemons/com.adobe.fpsaud.plist

             (com.adobe.fpsaud)

   /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

             (com.adobe.SwitchBoard)

   /Library/LaunchDaemons/com.promise.bgasched.plist

             (com.promise.bgasched)

   /Library/LaunchDaemons/com.promise.emaild.plist

             (com.promise.emaild)

   /Library/LaunchDaemons/com.promise.httpd.plist

             (com.promise.httpd)

   /Library/LaunchDaemons/com.sophos.autoupdate.plist

             (com.sophos.autoupdate)

   /Library/LaunchDaemons/com.sophos.configuration.plist

             (com.sophos.configuration)

   /Library/LaunchDaemons/com.sophos.intercheck.plist

             (com.sophos.intercheck)

   /Library/LaunchDaemons/com.sophos.notification.plist

             (com.sophos.notification)

   /Library/LaunchDaemons/com.sophos.scan.plist

             (com.sophos.scan)

   /Library/LaunchDaemons/com.sophos.sxld.plist

             (com.sophos.sxld)

   /Library/LaunchDaemons/com.sophos.webd.plist

             (com.sophos.webd)

   Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

             (com.adobe.AAM.Scheduler-1.0)

   Library/LaunchAgents/com.adobe.ARM.UUID.plist

             (com.adobe.ARM.UUID)

 

Extrinsic loadable bundles

 

   /System/Library/Extensions/EPSONUSBPrintClass.kext

             (com.epson.print.kext.USBPrintClass)

   /System/Library/Extensions/Pen Tablet.kext

             (com.wacom.kext.pentablet)

   /System/Library/Extensions/TabletDriverCFPlugin.bundle

             (No bundle ID)

   /Library/Extensions/SophosNetworkInterceptor.kext

             (com.sophos.nke.swi)

   /Library/Extensions/SophosOnAccessInterceptor.kext

             (com.sophos.kext.sav)

   /Library/Internet Plug-Ins/AdobeAAMDetect.plugin

             (com.AdobeAAMDetectLib.AdobeAAMDetect)

   /Library/Internet Plug-Ins/AdobePDFViewer.plugin

             (com.adobe.acrobat.pdfviewer)

   /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

             (com.adobe.acrobat.pdfviewerNPAPI)

   /Library/Internet Plug-Ins/Flash Player.plugin

             (com.macromedia.Flash Player.plugin)

   /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

             (com.apple.java.JavaAppletPlugin)

   /Library/Internet Plug-Ins/WacomNetscape.plugin

             (com.wacom.tabletplugin)

   /Library/Internet Plug-Ins/WacomTabletPlugin.plugin

             (com.WacomTabletPluginLib.WacomTabletPlugin)

   /Library/PreferencePanes/Flash Player.prefPane

             (com.adobe.flashplayerpreferences)

   /Library/PreferencePanes/PenTablet.prefPane

             (com.wacom.PenTabletSettingsPrefPane)

   /Library/ScriptingAdditions/Adobe Unit Types.osax

             (No bundle ID)

 

Modified periodic scripts

 

   /etc/periodic/daily/110.clean-tmps

   /etc/periodic/daily/130.clean-msgs

   /etc/periodic/daily/140.clean-rwho

   /etc/periodic/daily/199.clean-fax

   /etc/periodic/daily/310.accounting

   /etc/periodic/daily/400.status-disks

   /etc/periodic/daily/420.status-network

   /etc/periodic/daily/430.status-rwho

   /etc/periodic/daily/999.local

   /etc/periodic/monthly/199.rotate-fax

   /etc/periodic/monthly/200.accounting

   /etc/periodic/monthly/999.local

   /etc/periodic/weekly/320.whatis

   /etc/periodic/weekly/999.local

 

User login items

 

   iTunesHelper

   Dropbox

 

Restricted user files: 90

 

Elapsed time (s): 61

MacBook Pro (15-inch Early 2011), Mac OS X (10.7.4)

Posted on Mar 31, 2014 6:47 PM

by dusty mcsheffrey,Solvedanswer
dusty mcsheffrey dusty mcsheffrey
Level 1 (0 points)
A:

Thanks every for looking at this problem and the solution was replacing the RAM.

--dust

Posted on Apr 23, 2014 7:14 PM

Close
dusty mcsheffrey

Q: out of application memory

  • All replies
  • Helpful answers

  • by MichelPM,

    MichelPM MichelPM Mar 31, 2014 7:43 PM in response to dusty mcsheffrey
    Level 6 (13,660 points)
    iPad
    Mar 31, 2014 7:43 PM in response to dusty mcsheffrey

    Hello,

    Completely uninstall Sophos antivirus.

     

    http://www.sophos.com/en-us/support/knowledgebase/119182.aspx

     

    Antivirus software can slow down the normal operation of OS X and can negatively impact OS X performance and  operations.

     

    You need to update all of your third party software if there are OS X Mavericks updates that can be applied.

    You may need to, ACTUALLY, go the third party developers' websites if there are no updates through the Mac App Store.

     

    Update all of your Web browser Internet, extensions, add-ons and plugins, also.

     

    Also, if you have any connected third party devices, like non-Apple keyboards, mice, drawing tablets, hubs, card  readers, etc, you need to go to the device makers' websites to update the drivers for these devices to OS X Mavericks compatible versions, if available and applicable.

     

    While we doing some needed house cleaning and updates,

    If you so choose, Please download, install and run Etrecheck.

    Etrecheck was developed as a simple Mac diagnostic reporting tool by a regular Apple Support forum user and technical support contributor named Etresoft. Etrecheck is a small, unobstrusive app that compiles a static snapshot of your entire Mac hardware system and installed software.

    This is a free app that has been honestly created to provided help in diagnosing issues with Macs running the new OS X 10.9 Mavericks.

    It is not malware and can be safely downloaded and installed onto your Mac.

     

    http://www.etresoft.com/etrecheck

     

    Copy/paste and post its report here in another reply thread so that we have a complete profile of your Mac's hardware and installed software so we can all help with your Mac performance issues.

     

    Good Luck!

     

  • by dusty mcsheffrey,

    dusty mcsheffrey dusty mcsheffrey Apr 1, 2014 12:05 AM in response to MichelPM
    Level 1 (0 points)
    Apr 1, 2014 12:05 AM in response to MichelPM

    Sorry M,

    Sophos has nothing to do with this particular issue. The machine had some virus and lives on a network with PC's. It has to be a good network citizen and not carry payloads that will destroy it's neighbours.

  • by MichelPM,

    MichelPM MichelPM Apr 1, 2014 12:48 AM in response to dusty mcsheffrey
    Level 6 (13,660 points)
    iPad
    Apr 1, 2014 12:48 AM in response to dusty mcsheffrey

    There are no viruses ( as in some malicious software virus that can automatically install itself on a Mac without a user ever seeing or knowing that it has installed)on the Mac. Trojans and malware yes, but these need to have user intervention to be able to allow the installation and OS X offers some additonal protection built-in from these types of malicious attacks.

    If you continue to use Sophos you will not get rid of your current issues.

    Commercial Antivirus software can install all sorts of uneeded hooks into the OS X operating system causing all sorts of adverse and erroneous behaviour in Mac OS X.

     

    If you can't have this Mac on a network without AV software, completely unistall Sophos and look to these as an alternative.

     

    VIrusBarrierExpress

    ClamXAV

     

    ClamXAV is the only antivirus for a Mac that is the least intrusive into OS X's system and still offers some level of protection.

     

    While you are at it take at look at these links about Macs, viruses and malware and the Safe Mac.

     

    https://discussions.apple.com/docs/DOC-1982

     

    http://www.thesafemac.com/mmg/

  • by MichelPM,

    MichelPM MichelPM Apr 1, 2014 12:41 AM in response to dusty mcsheffrey
    Level 6 (13,660 points)
    iPad
    Apr 1, 2014 12:41 AM in response to dusty mcsheffrey

    Any other users here that see your post and have more Mac expertise than I is going to reply and, also, tell you the same thing.

    Commercial Antivirus software is not needed, nor is it necessary on Mac OS X.

  • by MadMacs0,

    MadMacs0 MadMacs0 Apr 1, 2014 1:05 AM in response to MichelPM
    Level 5 (4,791 points)
    Apr 1, 2014 1:05 AM in response to MichelPM

    MichelPM wrote:

     

    If you can't have this Mac on a network without AV software, completely unistall Sophos and look to these as an alternative.

     

    VIrusBarrierExpress

    FYI, VB Express is no longer. See VirusBarrier removed from App Store.

  • by MichelPM,

    MichelPM MichelPM Apr 1, 2014 1:20 AM in response to MadMacs0
    Level 6 (13,660 points)
    iPad
    Apr 1, 2014 1:20 AM in response to MadMacs0

    I completely forgot about that fact!

    THanX for the reminder!

    So, I guess the only option is the free ClamXAV.

    This is also found in the Mac App Store.

     

  • by Linc Davis,

    Linc Davis Linc Davis Apr 1, 2014 9:05 AM in response to dusty mcsheffrey
    Level 10 (207,926 points)
    Applications
    Apr 1, 2014 9:05 AM in response to dusty mcsheffrey

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

         

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

       

    Select the most recent panic report (with a name that begins with "Kernel" and ends in ".panic") under the heading System Diagnostic Reports on the left. If you don't see that heading, select  

     

    View ▹ Show Log List
    from the menu bar. Post the entire contents of the report — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post any other kind of diagnostic report, such as a hang report.

  • by dusty mcsheffrey,

    dusty mcsheffrey dusty mcsheffrey Apr 3, 2014 7:31 PM in response to Linc Davis
    Level 1 (0 points)
    Apr 3, 2014 7:31 PM in response to Linc Davis

    Thu Apr  3 17:47:32 2014

    panic(cpu 0 caller 0xffffff8001edc19e): Kernel trap at 0xffffff8001ffa684, type 13=general protection, registers:

    CR0: 0x000000008001003b, CR2: 0x00007fff79c633e0, CR3: 0x0000000003489002, CR4: 0x00000000000606e0

    RAX: 0xffbfff801c6fbc00, RBX: 0xffffff8162dc3bb8, RCX: 0xffffff801c6dae08, RDX: 0xffffff8025cbfc30

    RSP: 0xffffff8162dc3b50, RBP: 0xffffff8162dc3b50, RSI: 0xffffff801c116cd8, RDI: 0xffbfff801c6fbc00

    R8:  0x0000000000000000, R9:  0x000000000000000b, R10: 0xffffff8162dc3900, R11: 0xffffff801e02bb20

    R12: 0x0000000000000000, R13: 0xffffff8025cbfc30, R14: 0xffffff8025cbfc30, R15: 0xffffff8002502750

    RFL: 0x0000000000010286, RIP: 0xffffff8001ffa684, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x00007fff79c633e0, Error code: 0x0000000000000000, Fault CPU: 0x0

     

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff8154910c50 : 0xffffff8001e22f69

    0xffffff8154910cd0 : 0xffffff8001edc19e

    0xffffff8154910ea0 : 0xffffff8001ef3606

    0xffffff8154910ec0 : 0xffffff8001ffa684

    0xffffff8162dc3b50 : 0xffffff800215fbcc

    0xffffff8162dc3ba0 : 0xffffff8001fff2d2

    0xffffff8162dc3bf0 : 0xffffff8001fdaab5

    0xffffff8162dc3c30 : 0xffffff8001fc9899

    0xffffff8162dc3c90 : 0xffffff8001fdb9c1

    0xffffff8162dc3ce0 : 0xffffff8001fdaf60

    0xffffff8162dc3d20 : 0xffffff8001fdb4c0

    0xffffff8162dc3db0 : 0xffffff8001fe4287

    0xffffff8162dc3e10 : 0xffffff8001fdc8ea

    0xffffff8162dc3e50 : 0xffffff80021dba5a

    0xffffff8162dc3ec0 : 0xffffff80021ea358

    0xffffff8162dc3f50 : 0xffffff800223de23

    0xffffff8162dc3fb0 : 0xffffff8001ef3e06

     

     

    BSD process name corresponding to current thread: launchd

     

     

    Mac OS version:

    13A603

     

     

    Kernel version:

    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

    Kernel slide:     0x0000000001c00000

    Kernel text base: 0xffffff8001e00000

    System model name: iMac12,2 (Mac-942B59F58194171B)

     

     

    System uptime in nanoseconds: 573429658726

    last loaded kext at 245574730081: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f82768000, size 65536)

    last unloaded kext at 368226394959: com.apple.driver.AppleUSBUHCI          650.4.0 (addr 0xffffff7f82a5c000, size 65536)

    loaded kexts:

    com.sophos.kext.sav          9.0.53

    com.sophos.nke.swi          9.0.53

    com.apple.filesystems.afpfs          11.0

    com.apple.nke.asp-tcp          8.0.0

    com.apple.filesystems.smbfs          2.0.0

    com.apple.driver.AppleBluetoothMultitouch          80.14

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.filesystems.autofs          3.0

    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

    com.apple.driver.AGPM          100.14.11

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AppleHWAccess          1

    com.apple.driver.AppleMikeyHIDDriver          124

    com.apple.driver.AppleUpstreamUserClient          3.5.13

    com.apple.kext.AMDFramebuffer          1.1.4

    com.apple.driver.AppleHDA          2.5.2fc2

    com.apple.AMDRadeonX3000          1.1.4

    com.apple.driver.AppleIntelHD3000Graphics          8.1.8

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleMikeyDriver          2.5.2fc2

    com.apple.driver.AppleBacklight          170.3.5

    com.apple.driver.AppleMCCSControl          1.1.12

    com.apple.kext.AMD6000Controller          1.1.4

    com.apple.driver.AppleSMCPDRC          1.0.0

    com.apple.driver.AppleSMCLMU          2.0.4d1

    com.apple.driver.AppleThunderboltIP          1.0.10

    com.apple.driver.AppleLPC          1.7.0

    com.apple.driver.AppleIntelSNBGraphicsFB          8.1.8

    com.apple.driver.AppleIRController          325.7

    com.apple.driver.AppleUSBCardReader          3.3.5

    com.apple.iokit.SCSITaskUserClient          3.6.0

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          35

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.4.0

    com.apple.driver.AppleUSBHub          650.4.4

    com.apple.driver.AirPort.Atheros40          700.74.5

    com.apple.driver.AppleFWOHCI          4.9.9

    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9

    com.apple.driver.AppleAHCIPort          2.9.5

    com.apple.driver.AppleUSBEHCI          650.4.1

    com.apple.driver.AppleRTC          2.0

    com.apple.driver.AppleACPIButtons          2.0

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleSMBIOS          2.0

    com.apple.driver.AppleACPIEC          2.0

    com.apple.driver.AppleAPIC          1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

    com.apple.nke.applicationfirewall          153

    com.apple.security.quarantine          3

    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

    com.apple.security.SecureRemotePassword          1.0

    com.apple.driver.AppleBluetoothHIDKeyboard          170.15

    com.apple.driver.AppleHIDKeyboard          170.15

    com.apple.driver.IOBluetoothHIDDriver          4.2.0f6

    com.apple.driver.AppleMultitouchDriver          245.13

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOSerialFamily          10.0.7

    com.apple.iokit.IOSurface          91

    com.apple.iokit.IOBluetoothFamily          4.2.0f6

    com.apple.driver.DspFuncLib          2.5.2fc2

    com.apple.vecLib.kext          1.0.0

    com.apple.iokit.IOAudioFamily          1.9.4fc11

    com.apple.kext.OSvKernDSPLib          1.14

    com.apple.iokit.IOAcceleratorFamily          98.7.1

    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.iokit.IONDRVSupport          2.3.6

    com.apple.kext.AMDSupport          1.1.4

    com.apple.AppleGraphicsDeviceControl          3.4.12

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.driver.AppleSMC          3.1.6d1

    com.apple.driver.AppleSMBusController          1.0.11d1

    com.apple.driver.AppleThunderboltEDMSink          1.2.1

    com.apple.driver.AppleHDAController          2.5.2fc2

    com.apple.iokit.IOHDAFamily          2.5.2fc2

    com.apple.driver.AppleSMBusPCI          1.0.12d1

    com.apple.driver.IOPlatformPluginFamily          5.5.1d27

    com.apple.iokit.IOGraphicsFamily          2.3.6

    com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0

    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0

    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0

    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0

    com.apple.iokit.IOUSBHIDDriver          650.4.4

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0

    com.apple.iokit.IOUSBMassStorageClass          3.6.0

    com.apple.driver.AppleUSBMergeNub          650.4.0

    com.apple.driver.AppleUSBComposite          650.4.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.6.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

    com.apple.driver.AppleThunderboltNHI          1.9.2

    com.apple.iokit.IOThunderboltFamily          2.8.5

    com.apple.iokit.IOUSBUserClient          650.4.4

    com.apple.iokit.IO80211Family          600.34

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOEthernetAVBController          1.0.3b3

    com.apple.driver.mDNSOffloadUserClient          1.0.1b4

    com.apple.iokit.IONetworkingFamily          3.2

    com.apple.iokit.IOAHCIFamily          2.6.0

    com.apple.iokit.IOUSBFamily          650.4.4

    com.apple.driver.AppleEFINVRAM          2.0

    com.apple.driver.AppleEFIRuntime          2.0

    com.apple.iokit.IOHIDFamily          2.0.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          278.10

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.AppleKeyStore          2

    com.apple.driver.DiskImages          371.1

    com.apple.iokit.IOStorageFamily          1.9

    com.apple.iokit.IOReportFamily          21

    com.apple.driver.AppleFDEKeyStore          28.30

    com.apple.driver.AppleACPIPlatform          2.0

    com.apple.iokit.IOPCIFamily          2.8

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    com.apple.kec.pthread          1

  • by Linc Davis,

    Linc Davis Linc Davis Apr 3, 2014 8:28 PM in response to dusty mcsheffrey
    Level 10 (207,926 points)
    Applications
    Apr 3, 2014 8:28 PM in response to dusty mcsheffrey

    I agree with the suggestion to remove Sophos as there is no downside, but I'm not sure it will solve the problem. See what happens.

  • by dusty mcsheffrey,

    dusty mcsheffrey dusty mcsheffrey Apr 3, 2014 8:59 PM in response to Linc Davis
    Level 1 (0 points)
    Apr 3, 2014 8:59 PM in response to Linc Davis

    Thanks for looking at this. I have since that last kernel panic managed to upgrade to 10.9.2 and the new security update. I have removed Sophos and will try to clean up threats before they reach the studio. I'm thinking of replacing the ram and or SSD next. I know that some suppliers fit their own sourced ram and drives to increase their margin. The difference between similar spec machines in the studio could be down to different suppliers and cost cutting measures.

    --dust

  • by dusty mcsheffrey,Solvedanswer

    dusty mcsheffrey dusty mcsheffrey Apr 23, 2014 7:14 PM in response to dusty mcsheffrey
    Level 1 (0 points)
    Apr 23, 2014 7:14 PM in response to dusty mcsheffrey

    Thanks everybody for looking at this problem and the solution was replacing the RAM.

    --dust