HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Director Paing

Q: why my iphone is disabled??

My wife pressed wrong my iphone's pass code so many times. So my iPhone is dissabled. I have my pass coed. But I can't try now . Please help me !

iPhone 5, iOS 7.0.1

Posted on Apr 1, 2014 3:40 AM

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Q: why my iphone is disabled??

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  • by wjosten,

    wjosten wjosten Apr 1, 2014 3:46 AM in response to Director Paing
    Level 10 (94,615 points)
    iPhone
    Apr 1, 2014 3:46 AM in response to Director Paing

    You can plug it into the computer you normally sync with, if you've synced while the passcode was enabled, & your phone should sync/backup. You can then restore from this backup.

     

    If you have not synced, while this passcode was enabled:

     

    Either force the phone into recovery mode, as described here, & restore it:

     

    http://support.apple.com/kb/ht1808

     

    Or, login to iCloud.com, locate the phone, then erase it.

     

    Either method will remove the passcode.