cGai

Q: Mac Book Pro slowing down

Please Help, Heres the details

 

Hardware Information:

          MacBook Pro (15-inch, Mid 2010)

          MacBook Pro - model: MacBookPro6,2

          1 2.66 GHz Intel Core i7 CPU: 2 cores

          4 GB RAM

 

Video Information:

          Intel HD Graphics - VRAM: 288 MB

          NVIDIA GeForce GT 330M - VRAM: 512 MB

 

System Software:

          OS X 10.9.1 (13B42) - Uptime: 0 days 2:26:18

 

Disk Information:

          TOSHIBA MK5055GSXF disk0 : (500.11 GB)

                    EFI (disk0s1) <not mounted>: 209.7 MB

                    c (disk0s2) /: 499.25 GB (350.45 GB free)

                    Recovery HD (disk0s3) <not mounted>: 650 MB

 

          MATSHITADVD-R   UJ-898 

 

USB Information:

          Apple Inc. iPhone

 

          Apple Inc. BRCM2070 Hub

                    Apple Inc. Bluetooth USB Host Controller

 

          Apple Internal Memory Card Reader

 

          Apple Inc. Apple Internal Keyboard / Trackpad

 

          Apple Computer, Inc. IR Receiver

 

          Apple Inc. Built-in iSight

 

FireWire Information:

 

Thunderbolt Information:

 

Kernel Extensions:

 

Problem System Launch Daemons:

 

Problem System Launch Agents:

 

Launch Daemons:

          [loaded] com.adobe.SwitchBoard.plist 3rd-Party support link

          [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link

 

Launch Agents:

          [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

          [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link

 

User Launch Agents:

          [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

          [loaded] com.divx.agent.postinstall.plist 3rd-Party support link

          [loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link

          [loaded] com.google.keystone.agent.plist 3rd-Party support link

 

User Login Items:

          iTunesHelper

 

Internet Plug-ins:

          FolxNetscapePlugIn: Version: Unknown

          AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link

          Default Browser: Version: 537 - SDK 10.9

          AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 3rd-Party support link

          AdobePDFViewer: Version: 11.0.0 - SDK 10.6 3rd-Party support link

          DivXBrowserPlugin: Version: 2.2 3rd-Party support link

          OVSHelper: Version: 1.1 3rd-Party support link

          QuickTime Plugin: Version: 7.7.3

          Google Earth Web Plug-in: Version: 7.1 3rd-Party support link

          SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link

          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

 

Audio Plug-ins:

          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

          AirPlay: Version: 1.9 - SDK 10.9

          AppleAVBAudio: Version: 2.0.0 - SDK 10.9

          iSightAudio: Version: 7.7.3 - SDK 10.9

 

User Internet Plug-ins:

          Folx3Plugin: Version: 3.0.1 - SDK 10.6 3rd-Party support link

          FolxNetscapePlugIn: Version: Unknown

 

3rd Party Preference Panes:

          DivX  3rd-Party support link

          Growl  3rd-Party support link

          Tuxera NTFS  3rd-Party support link

 

Bad Fonts:

          None

 

Old Applications:

          None

 

Time Machine:

          Auto backup: YES

          Volumes being backed up:

                    c: Disk size: 464.96 GB Disk used: 138.58 GB

          Destinations:

                    Time Machine Backups [Local] (Last used)

                    Total size: 2 

                    Total number of backups: 17

                    Oldest backup: 2012-11-28 08:11:07 +0000

                    Last backup: 2013-11-26 17:25:41 +0000

                    Size of backup disk: Excellent

                              Backup size 2  > (Disk size 464.96 GB X 3)

          Time Machine details may not be accurate.

          All volumes being backed up may not be listed.

 

Top Processes by CPU:

               1%          EtreCheck

               1%          sysmond

               1%          Google Chrome

               1%          WindowServer

               1%          Microsoft Excel

 

Top Processes by Memory:

          193 MB          Viber

          115 MB          Google Chrome

          86 MB          Microsoft Excel

          86 MB          mds_stores

          74 MB          WindowServer

 

Virtual Memory Information:

          1.00 GB          Free RAM

          1.73 GB          Active RAM

          303 MB          Inactive RAM

          862 MB          Wired RAM

          872 MB          Page-ins

          0 B          Page-outs

Posted on Jan 7, 2014 8:36 PM

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Q: Mac Book Pro slowing down

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  • Helpful answers

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  • by Lexiepex,

    Lexiepex Lexiepex Jan 9, 2014 9:57 AM in response to gigando
    Level 6 (10,526 points)
    Mac OS X
    Jan 9, 2014 9:57 AM in response to gigando

    Looks better already, how does it feel?

    Still the Adobe question unanswered.

  • by gigando,

    gigando gigando Jan 9, 2014 10:00 AM in response to Lexiepex
    Level 1 (0 points)
    Jan 9, 2014 10:00 AM in response to Lexiepex

    I did mention I had CS5. It feel better. Any other suggestions?

  • by Lexiepex,

    Lexiepex Lexiepex Jan 9, 2014 10:05 AM in response to Lexiepex
    Level 6 (10,526 points)
    Mac OS X
    Jan 9, 2014 10:05 AM in response to Lexiepex

    Your post came in later than mine, sorry. Question solved.

    Now about the Ram, no urgency there, but you have to use the exact specs of Ram and of a very good Brand: because the MBP is very choosy; Crucial or OWC. On their sites you can find the exactly correct Ram when you give the modelnumber and so on of your mac (see the etrecheck list).

    I would go for the 2x4GB and in Mavericks you have plenty in your case.

    On the iFixit site you find a good video on how to do it, easy, you need a special screwdriver for the tiny little screws of the back panel (if you want to do it yourself). Be sure that you seat the strips exactly and press them firmly in place.

    Lex

  • by gigando,

    gigando gigando Jan 9, 2014 10:09 AM in response to Lexiepex
    Level 1 (0 points)
    Jan 9, 2014 10:09 AM in response to Lexiepex

    Thank you Lex. You've help me a lot. Have a great day.

  • by Lexiepex,

    Lexiepex Lexiepex Jan 9, 2014 10:22 AM in response to gigando
    Level 6 (10,526 points)
    Mac OS X
    Jan 9, 2014 10:22 AM in response to gigando

    Great

     

  • by remairwaldo,

    remairwaldo remairwaldo Mar 31, 2014 9:22 PM in response to cGai
    Level 1 (0 points)
    Mar 31, 2014 9:22 PM in response to cGai

    About one week ago, my computer started doing something unusual: When using an application, whether it be a game or iTunes, or even Chrome for that matter, the computer freezes for about 5-15 seconds where I cannot do anything. I upgraded the RAM about a month ago and I thought it might be related to a League of Legends update, but I do not think that is it anymore. Here are my Etrecheck results (Javascript has been updated since running the Etrecheck).

    I should also mention that I DO have a backup from Time Machine and I'm not sure why it says that I do not..

     

    Hardware Information:

              MacBook Pro (13-inch, Mid 2010)

              MacBook Pro - model: MacBookPro7,1

              1 2.4 GHz Intel Core 2 Duo CPU: 2 cores

              8 GB RAM

     

    Video Information:

              NVIDIA GeForce 320M - VRAM: 256 MB

     

    System Software:

              OS X 10.9.2 (13C64) - Uptime: 5 days 22:18:39

     

    Disk Information:

              Hitachi HTS545025B9SA02 disk0 : (250.06 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) / [Startup]: 249.2 GB (52.49 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898 

     

    USB Information:

              Apple Inc. Built-in iSight

     

              Apple Internal Memory Card Reader

     

     

              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

              com.jft.driver.PdaNetDrv          (1.0.64)

              org.virtualbox.kext.VBoxDrv          (3.2.4)

              org.virtualbox.kext.VBoxUSB          (3.2.4)

     

    Startup Items:

              Jaksta: Path: /Library/StartupItems/Jaksta

              VideoGlide Startup: Path: /Library/StartupItems/VideoGlide Startup

              VideoGlide Uninstall Startup: Path: /Library/StartupItems/VideoGlide Uninstall Startup

              VirtualBox: Path: /Library/StartupItems/VirtualBox

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

              [System] com.adobe.versioncueCS4.plist 3rd-Party support link

              [System] com.google.keystone.daemon.plist 3rd-Party support link

              [System] com.hidden.daemon.plist 3rd-Party support link

              [System] com.line6.l6ksettingmgr.plist 3rd-Party support link

              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

     

    Launch Agents:

              [System] com.adobe.CS4ServiceManager.plist 3rd-Party support link

              [System] com.google.keystone.agent.plist 3rd-Party support link

              [System] com.hp.help.tocgenerator.plist 3rd-Party support link

     

    User Launch Agents:

              [not loaded] com.akamai.single-user-client.plist 3rd-Party support link

              [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

              [not loaded] com.spotify.webhelper.plist 3rd-Party support link

     

    User Login Items:

              StatusMenu

              HP Product Research

     

    Internet Plug-ins:

              o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

              GameFacePlugin: Version: GameFacePlugin 1.5.3.0 - SDK 10.5 3rd-Party support link

              Unity Web Player: Version: UnityPlayer version 4.1.5f1 3rd-Party support link

              Default Browser: Version: 537 - SDK 10.9

              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 3rd-Party support link

              Silverlight: Version: 5.1.20513.0 - SDK 10.6 3rd-Party support link

              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

              DivXBrowserPlugin: Version: 2.1 3rd-Party support link

              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

              QuickTime Plugin: Version: 7.7.3

              googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

              iPhotoPhotocast: Version: 7.0

              AdobePDFViewer: Version: 9.3.0 3rd-Party support link

              SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 3rd-Party support link

              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

     

    Safari Extensions:

              DivX Plus Web Player HTML5 <video>: Version: 2.1.1.94

              DivX HiQ: Version: 2.1.1.94

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 2.0 - SDK 10.9

              AppleAVBAudio: Version: 203.2 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User iTunes Plug-ins:

              TuneUp Visualizer: Version: (null) 3rd-Party support link

     

    User Internet Plug-ins:

              OctoshapeWeb: Version: 1.0 3rd-Party support link

     

    3rd Party Preference Panes:

              Adobe Version Cue CS4  3rd-Party support link

              Akamai NetSession Preferences  3rd-Party support link

              DivX  3rd-Party support link

              Flash Player  3rd-Party support link

              Flip4Mac WMV  3rd-Party support link

              Line6AudioMIDI  3rd-Party support link

              MusicManager  3rd-Party support link

     

    Old Applications:

              /Library/Application Support/Microsoft/MERP2.0

                        Microsoft Error Reporting:          Version: 2.2.8 - SDK 10.4 3rd-Party support link

                        Microsoft Ship Asserts:          Version: 1.1.3 - SDK 10.4 3rd-Party support link

              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

              /Applications/Microsoft Office 2011/Office

                        Microsoft Graph:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Database Utility:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Office Reminders:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Upload Center:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        SyncServicesAgent:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Open XML for Excel:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Alerts Daemon:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Database Daemon:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Chart Converter:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Clip Gallery:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

              /Applications/Microsoft Office 2011

                        Microsoft Excel:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Document Connection:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Word:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft PowerPoint:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

              Microsoft Language Register:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

              Microsoft AutoUpdate:          Version: 2.3.5 - SDK 10.4 3rd-Party support link

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

              HiddenRegistration:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /usr/local/hidden/HiddenRegistration.app

              CandyBar:          Version: 3.3.3 - SDK 10.5 3rd-Party support link

              Ventrilo:          Version: 3.0.13 - SDK 10.5 3rd-Party support link

     

    Time Machine:

              Skip System Files: NO

              Auto backup: YES

              Time Machine not configured!

     

    Top Processes by CPU:

                   5%          WindowServer

                   2%          EtreCheck

                   1%          Google Chrome

                   0%          SystemUIServer

                   0%          loginwindow

     

    Top Processes by Memory:

              238 MB          Google Chrome

              172 MB          com.apple.IconServicesAgent

              147 MB          softwareupdated

              139 MB          mds_stores

              131 MB          WindowServer

     

    Virtual Memory Information:

              2.82 GB          Free RAM

              3.42 GB          Active RAM

              695 MB          Inactive RAM

              858 MB          Wired RAM

              16.20 GB          Page-ins

              0 B          Page-outs

  • by Lexiepex,

    Lexiepex Lexiepex Mar 31, 2014 11:48 PM in response to remairwaldo
    Level 6 (10,526 points)
    Mac OS X
    Mar 31, 2014 11:48 PM in response to remairwaldo

    More than enough Ram, and enough diskspace.

    There is one thing though that has to be uninstalled before anything else:

    Akamai:

    When there is an application Akamai in the Applications folder, you can use Terminal (in Utilities): start Terminal,

    and copy/paste following command in it:

    /Applications/Akamai/admintool uninstall -force

    and after that Quit Terminal

    When this works, OK, when not open Akamai in SystemPreferences and see whether there is an uninstaller in it, use it.

    Now check the plist of Akamai:

    In Finder go to yourname->Library->LaunchAgents   folder and delete  the  com.akamai....plist  file

    if not there, check in  MacintoshHD->Library->LaunchAgents   folder.

    It may be gone already by the foregoing uninstall.

    Empty Trash.

    Restart.

    this may solve your problem already.

  • by remairwaldo,

    remairwaldo remairwaldo Apr 1, 2014 8:20 AM in response to Lexiepex
    Level 1 (0 points)
    Apr 1, 2014 8:20 AM in response to Lexiepex

    well that didn't quite solve the issue. I experienced the issue just loading up a picture on twitter. I've been getting a lot more of the "loading" color wheel lately. (It just happened typing this sentence)

     

    Do you think I should back up to last week when I noticed the issue?

     

    Hardware Information:

              MacBook Pro (13-inch, Mid 2010)

              MacBook Pro - model: MacBookPro7,1

              1 2.4 GHz Intel Core 2 Duo CPU: 2 cores

              8 GB RAM

     

    Video Information:

              NVIDIA GeForce 320M - VRAM: 256 MB

     

    System Software:

              OS X 10.9.2 (13C64) - Uptime: 0 days 0:5:27

     

    Disk Information:

              Hitachi HTS545025B9SA02 disk0 : (250.06 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) / [Startup]: 249.2 GB (52.29 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898 

     

    USB Information:

              Apple Inc. Built-in iSight

     

              Apple Internal Memory Card Reader

     

     

              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

              com.jft.driver.PdaNetDrv          (1.0.64)

              org.virtualbox.kext.VBoxDrv          (3.2.4)

              org.virtualbox.kext.VBoxUSB          (3.2.4)

     

    Startup Items:

              Jaksta: Path: /Library/StartupItems/Jaksta

              VideoGlide Startup: Path: /Library/StartupItems/VideoGlide Startup

              VideoGlide Uninstall Startup: Path: /Library/StartupItems/VideoGlide Uninstall Startup

              VirtualBox: Path: /Library/StartupItems/VirtualBox

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

              [System] com.adobe.versioncueCS4.plist 3rd-Party support link

              [System] com.google.keystone.daemon.plist 3rd-Party support link

              [System] com.hidden.daemon.plist 3rd-Party support link

              [System] com.line6.l6ksettingmgr.plist 3rd-Party support link

              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link

     

    Launch Agents:

              [System] com.adobe.CS4ServiceManager.plist 3rd-Party support link

              [System] com.google.keystone.agent.plist 3rd-Party support link

              [System] com.hp.help.tocgenerator.plist 3rd-Party support link

              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link

     

    User Launch Agents:

              [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

              [not loaded] com.spotify.webhelper.plist 3rd-Party support link

     

    User Login Items:

              StatusMenu

              HP Product Research

     

    Internet Plug-ins:

              o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

              GameFacePlugin: Version: GameFacePlugin 1.5.3.0 - SDK 10.5 3rd-Party support link

              Unity Web Player: Version: UnityPlayer version 4.1.5f1 3rd-Party support link

              Default Browser: Version: 537 - SDK 10.9

              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 3rd-Party support link

              Silverlight: Version: 5.1.20513.0 - SDK 10.6 3rd-Party support link

              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

              QuickTime Plugin: Version: 7.7.3

              googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

              SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 3rd-Party support link

              AdobePDFViewer: Version: 9.3.0 3rd-Party support link

              iPhotoPhotocast: Version: 7.0

              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link

     

    Safari Extensions:

              DivX Plus Web Player HTML5 <video>: Version: 2.1.1.94

              DivX HiQ: Version: 2.1.1.94

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 2.0 - SDK 10.9

              AppleAVBAudio: Version: 203.2 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User iTunes Plug-ins:

              TuneUp Visualizer: Version: (null) 3rd-Party support link

     

    User Internet Plug-ins:

              OctoshapeWeb: Version: 1.0 3rd-Party support link

     

    3rd Party Preference Panes:

              Adobe Version Cue CS4  3rd-Party support link

              Flash Player  3rd-Party support link

              Flip4Mac WMV  3rd-Party support link

              Java  3rd-Party support link

              Line6AudioMIDI  3rd-Party support link

              MusicManager  3rd-Party support link

     

    Old Applications:

              /Library/Application Support/Microsoft/MERP2.0

                        Microsoft Error Reporting:          Version: 2.2.8 - SDK 10.4 3rd-Party support link

                        Microsoft Ship Asserts:          Version: 1.1.3 - SDK 10.4 3rd-Party support link

              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

              /Applications/Microsoft Office 2011/Office

                        Microsoft Graph:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Database Utility:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Office Reminders:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Upload Center:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        SyncServicesAgent:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Open XML for Excel:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Alerts Daemon:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Database Daemon:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Chart Converter:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Clip Gallery:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

              /Applications/Microsoft Office 2011

                        Microsoft Excel:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Document Connection:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft Word:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        Microsoft PowerPoint:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

              Microsoft Language Register:          Version: 14.1.4 - SDK 10.5 3rd-Party support link

                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

              Microsoft AutoUpdate:          Version: 2.3.5 - SDK 10.4 3rd-Party support link

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

              HiddenRegistration:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /usr/local/hidden/HiddenRegistration.app

              CandyBar:          Version: 3.3.3 - SDK 10.5 3rd-Party support link

              Ventrilo:          Version: 3.0.13 - SDK 10.5 3rd-Party support link

     

    Time Machine:

              Skip System Files: NO

              Auto backup: YES

              Volumes being backed up:

                        Macintosh HD: Disk size: 232.09 GB Disk used: 183.38 GB

              Destinations:

                        Time Machine Backups [Local] (Last used)

                        Total size: 464.79 GB

                        Total number of backups: 20

                        Oldest backup: 2010-06-22 02:02:00 +0000

                        Last backup: 2014-04-01 14:37:37 +0000

                        Size of backup disk: Too small

                                  Backup size 464.79 GB < (Disk used 183.38 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                   8%          WindowServer

                   4%          Google Chrome

                   2%          EtreCheck

                   1%          hidd

                   0%          mds

     

    Top Processes by Memory:

              164 MB          Google Chrome

              98 MB          com.apple.IconServicesAgent

              90 MB          ocspd

              82 MB          mds_stores

              41 MB          WindowServer

     

    Virtual Memory Information:

              4.97 GB          Free RAM

              1.85 GB          Active RAM

              294 MB          Inactive RAM

              657 MB          Wired RAM

              447 MB          Page-ins

              0 B          Page-outs

  • by Lexiepex,

    Lexiepex Lexiepex Apr 1, 2014 8:59 AM in response to remairwaldo
    Level 6 (10,526 points)
    Mac OS X
    Apr 1, 2014 8:59 AM in response to remairwaldo

    Akamai gone, good. TM backup, no problems reported.

    You have a lot of uncommon soaftware installed, we look at that a little later.

    The issue may also be someting with the startup disk: please restart while holding the CMD+R keys (you must have a good internet connection):

    You start up in the Recovery mode, choose the DiskUtility and on the startup disk Hitachi do the "verify disk". If it ends with 'OK' do it on the MacintoshHD also. When you encounter issues then do the 'repair disk'; in that case start making backups, backups, backups... (after starting normally ofcourse).

    Reports back what the results are.

    Lex


  • by remairwaldo,

    remairwaldo remairwaldo Apr 1, 2014 9:49 AM in response to Lexiepex
    Level 1 (0 points)
    Apr 1, 2014 9:49 AM in response to Lexiepex

    So the Disk Utility did tell me that I needed to repair an issue with the bitmap (I believe it was). I fixed that issue, but the problem is persisting. (Just tried it out with iTunes where the songs constantly stop playing for a few seconds....quite annoying, actually haha).

    Thoughts?

  • by Lexiepex,

    Lexiepex Lexiepex Apr 1, 2014 9:59 AM in response to remairwaldo
    Level 6 (10,526 points)
    Mac OS X
    Apr 1, 2014 9:59 AM in response to remairwaldo

    OK, prepare for replacement of the disk. You can do it yourself, you have to have a special screwdriver and patience and discipline. Buy a good brand disk, and an USB enclosure, put it in there, partition and format/erase it with diskutility GUID partition table, Mac OS EXtended (journaled) format. Then clone the existing disk, with CarbonCopyCloner, to it, at best with the Recovey partition. Then start while holding the Alt key and choose the new disk so that you see it works. Shut down. exchange the disks, (very careful with the cables and connectors), and startup again. See the whole process on Ifixit.

  • by remairwaldo,

    remairwaldo remairwaldo Apr 1, 2014 10:28 AM in response to Lexiepex
    Level 1 (0 points)
    Apr 1, 2014 10:28 AM in response to Lexiepex

    Just a question, I thought that the S.M.A.R.T. would know if it's going to fail. The S.M.A.R.T. doesn't say anything about failing soon

     

    Also, any ballpark idea on how much that is to have Apple fix it? same size HDD (250gb)

  • by Lexiepex,

    Lexiepex Lexiepex Apr 1, 2014 11:05 AM in response to remairwaldo
    Level 6 (10,526 points)
    Mac OS X
    Apr 1, 2014 11:05 AM in response to remairwaldo

    DiskUtility is one of the best tools to analyse the disk, it reads the smart status and other things, and on the basis of that (even it is able to repair) you can conclude that the disk is dying. You can also wait  till s.m.a.r.t says disk is dead. But now you can prepare.

    A disk of 500GB is around 50$. Apple needs about a half hour, but afaik they do not do the clone "procedure". So I guess it is close to 130$.

    You get it back with OS, and then you can restore from TM.

    But as I said before, some issues may also be from all that other "weird" software. But anyway I would prepare for a disk replacement in any case.

  • by remairwaldo,

    remairwaldo remairwaldo Apr 1, 2014 2:35 PM in response to Lexiepex
    Level 1 (0 points)
    Apr 1, 2014 2:35 PM in response to Lexiepex

    just curious, what is the "weird" software to you? What stands out and why?

  • by Lexiepex,

    Lexiepex Lexiepex Apr 2, 2014 2:08 AM in response to remairwaldo
    Level 6 (10,526 points)
    Mac OS X
    Apr 2, 2014 2:08 AM in response to remairwaldo

    Candybar, Ventrilo, Line6, Jaksta, toc...

    If you want, we go on after the "disk intemezzo", with necessary cleaning.

    before you do anything else:

    MacintoshHD->Library->LaunchAgents   delete  com.hp.help.tocgenerator.plist 

    OK, now a number of questions:

    --Do you use software downloaded from Softonic, DownloadCNET.com, and other 'bulk'sites?

    --Do you still use Virtualbox?

    --do you use any 'cracked' software, or sofware with a key from a keygenerator (e.g. Corekeygen)?

    -- can you make a screenshot of the Applications folder in list format, and the Utilities folder?

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