Q: When in Itunes with my iphone connected to my computer I click on my iphone icon and itunes stops working and I have to close itunes, every thing is uptodate?
Hi When I am in Itunes on my Windows 7 computer with my ipone connected (5s latest) it syncs OK I then click on the iphone icon and itunes stops working and I have to close down? all software is latest version? can any one help?
Q:When in Itunes with my iphone connected to my computer I click on my iphone icon and itunes stops working and I have to close itun ...When in Itunes with my iphone connected to my computer I click on my iphone icon and itunes stops working and I have to close itunes, every thing is uptodate?more
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Helpful answers
by sheila_m.,
sheila_m.
Apr 1, 2014 10:34 AM
in response to Dowad
Thank you for the details of the issue you are experiencing when connecting your iPhone to your computer. I found an article with steps you can take if iTunes stops working when you connect your iPhone: