Robbie Sampson

Level 1 (1 points)

Q: why does mail cancel shutdown?

when I try to shut down a message appears Mail cancelled shutdown.

Also when the iMac goes into sleep mode by itself (on timer) it cannot be awakenned by touching a key as it used to.

iMac, OS X Mavericks (10.9.1)

Posted on Apr 1, 2014 10:12 AM

I have this question too

Q: why does mail cancel shutdown?

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Helpful answers

by a brody,

a brody Apr 1, 2014 10:37 AM in response to Robbie Sampson
Level 9 (66,776 points)

Classic Mac OS

Apr 1, 2014 10:37 AM in response to Robbie Sampson

Upgrade to 10.9.2 regardless, unless you depend on Airplay:

http://support.apple.com/kb/DL1726

https://discussions.apple.com/docs/DOC-6831

This will not fix your issue with shut down. Mail if busy according to the Window on Activity, will likely stop shutdown until it is finished. You should stop mail from all activity, and then quit Mail, and then shutdown.

As for the sleep issue, that may be do to connected peripherals not compatible with Sleep.
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