HT204396: Use Restrictions to prevent purchasing on your iPhone, iPad, or iPod touch
Learn about Use Restrictions to prevent purchasing on your iPhone, iPad, or iPod touch
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All replies
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Helpful answers
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Apr 1, 2014 5:56 PM in response to spear610by ssschmidt,http://support.apple.com/kb/HT1933
To report a problem less than 90 days:
www.reportaproblem.apple.com
Sign in with the AppleID and Password used for the purchase.
To report a problem greater than 90 days:
http://www.apple.com/support/itunes/store
Message was edited by: ssschmidt
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Apr 1, 2014 6:45 PM in response to spear610by Johnathan Burger,Per the terms of service you agreed to-all sales are final.
You should not give your Apple ID password out if you do not want people making purchases.
You can also turn on parental controls: http://support.apple.com/kb/ht4213
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Apr 1, 2014 6:51 PM in response to spear610by Texas Mac Man,FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: mailto:iTunesStoreSupport@apple.com
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom