Julian Brown
Level 2 (226 points)

Q: Cannot open Pages: Documents Lost!

Suddenly I can't open Pages or access any of the documents I spent hours writing.  I have had to Force Quit several times.

 

Pages won't open, none of the documents in it will open and if I try to open my documents in an older version of Pages it tells me that I need the new version which is available from the App Store.

 

This is a disaster!  I have tried opening Pages whilst holding down the Shift key but to no avail.

 

What can I do?

MacBook Air, OS X Mavericks (10.9.1)

Posted on Mar 31, 2014 10:49 AM

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Julian Brown

Q: Cannot open Pages: Documents Lost!

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  • Helpful answers

  • by PeterBreis0807,

    PeterBreis0807 PeterBreis0807 Mar 31, 2014 12:23 PM in response to Julian Brown
    Level 8 (35,800 points)
    Mac OS X
    Mar 31, 2014 12:23 PM in response to Julian Brown

    This is becoming a rush of people who can't open their documents.

     

    I have been warning against using Pages 5 for any serious work since it came out but, it is very hard to get people to listen until it all hits the fan:

     

    http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=446&sid=92b3f8232eb6 abb51cbbc128f3b67e0a&mforum=iworktipsntrick

     

    Peter

  • by obscurecameras,

    obscurecameras obscurecameras Mar 31, 2014 1:22 PM in response to PeterBreis0807
    Level 1 (0 points)
    Mar 31, 2014 1:22 PM in response to PeterBreis0807

    As far as I understand there are a reported problems in Pages that Apple is not fixing?

  • by PeterBreis0807,

    PeterBreis0807 PeterBreis0807 Mar 31, 2014 1:30 PM in response to obscurecameras
    Level 8 (35,800 points)
    Mac OS X
    Mar 31, 2014 1:30 PM in response to obscurecameras

    Yes. Not even admitting.

     

    Peter

  • by Julian Brown,

    Julian Brown Julian Brown Apr 1, 2014 4:50 AM in response to Julian Brown
    Level 2 (226 points)
    Apr 1, 2014 4:50 AM in response to Julian Brown

    I've solved it - for my purposes anyway.  And it's not a 100% satisfactory "fix" because it does not cure the underlying problem.

     

    I opened iCloud>Pages then dragged the documents I couldn't open in the Pages app on my Mac from Finder to Pages within iCloud and they're now completely accessible, printable etc from within iCloud.

     

    Let's hope Apple fix this problem soon but meanwhile I'll be saving all of my Pages documents in iCloud for the foreseeable future.

  • by PeterBreis0807,

    PeterBreis0807 PeterBreis0807 Apr 1, 2014 5:03 AM in response to Julian Brown
    Level 8 (35,800 points)
    Mac OS X
    Apr 1, 2014 5:03 AM in response to Julian Brown

    Julian

     

    Can you completely describe your problem and the step by step solution accurately for others who may encounter something similar?

     

    I am not sure it is everyone's problem though, but worth adding to:

     

    https://discussions.apple.com/thread/6013229?tstart=0

     

    Peter

  • by Julian Brown,

    Julian Brown Julian Brown Apr 1, 2014 6:40 AM in response to PeterBreis0807
    Level 2 (226 points)
    Apr 1, 2014 6:40 AM in response to PeterBreis0807

    The problem is as stated in my original post i.e:

     

    "Suddenly I can't open Pages or access any of the documents I spent hours writing.  I have had to Force Quit several times.

     

    Pages  won't open, none of the documents in it will open and if I try to open  my documents in an older version of Pages it tells me that I need the  new version which is available from the App Store.

     

    This is a disaster!  I have tried opening Pages whilst holding down the Shift key but to no avail."

     

    All I did was to drag the documents I needed to open from Finder on my Mac to Pages within iCloud.

     

    The documents which resolutely refused to open in the desktop Pages app open perfectly from within Pages in iCloud.

  • by Zifeiyu0311,

    Zifeiyu0311 Zifeiyu0311 Apr 1, 2014 7:08 AM in response to Julian Brown
    Level 1 (0 points)
    Apr 1, 2014 7:08 AM in response to Julian Brown

    Hi Julian,

     

    I dragged the document to icloud, and it still cannot be opened.

  • by Julian Brown,

    Julian Brown Julian Brown Apr 1, 2014 7:11 AM in response to Zifeiyu0311
    Level 2 (226 points)
    Apr 1, 2014 7:11 AM in response to Zifeiyu0311

    I'm sorry to hear that.  It worked for me.

     

    But this just goes to prove what a mess Pages is currently in and how much Apple needs to step up and fix it!

  • by MacBookProUser2010,

    MacBookProUser2010 MacBookProUser2010 Apr 1, 2014 7:53 AM in response to Julian Brown
    Level 1 (10 points)
    Apr 1, 2014 7:53 AM in response to Julian Brown

    CANNOT OPEN PAGES DOCUMENTS USING PAGES '09, 4.3!

     

    I do not have pages 5 on my computer. I have trashed it and emptied the trash basket.

    I have never made a document using Pages 5

     

    I have many Pages documents that I made with iWork's Pages '09 (v. 4.3)

    I Have that had that application since 2009.

     

    I cannot open any Pages documents with the exception of those documents that were originally Microsoft's .doc. and made into Pages automatically when opening them with Pages 4.3.

     

    I have tried >Get Info> open with, etc., but with no success. I only get "You need a newer version of Pages…"

     

    Is this solveable by me, or do I have to go to an Apple Store's Mac Genius?

     

    I thought I had this solved months ago, but I downloaded Apple's recent update to Mavericks, and I know that it installed Pages 5 without me knowing it, but it has been treashed as of an hour ago.

    Dave

  • by PeterBreis0807,

    PeterBreis0807 PeterBreis0807 Apr 1, 2014 10:51 PM in response to MacBookProUser2010
    Level 8 (35,800 points)
    Mac OS X
    Apr 1, 2014 10:51 PM in response to MacBookProUser2010

    Sounds like you open the files in Pages 5 and it has automatically saved them to the newer pages 5 format.

     

    Either that or you have transfered them from an iPad or the like.

     

    Peter