HT204022: Delete photos from My Photo Stream

Learn about Delete photos from My Photo Stream
Kathleen8799

Q: I have photo stream turned off. I cannot take pictures because it says I do not enough storage. I have tried to delete all photos in photo stream, but it says there are not any.  It is still showing that 1.4kb on my iPhone 4 is taken by photo stream. Help

On my I phone 4 and on my desktop mac, I have photo stream turned off. I cannot take pictures on my phone because it says I do not enough storage. I have tried to delete all photos in photo stream, but it says there are not any to delete. However, It is still showing that 1.4kb on my iPhone 4 is taken by photo stream. How do I get that storage back? I am new to mac products, and I am lost. Can anyone help?

iPhone 4

Posted on Apr 2, 2014 12:33 PM

Close

Q: I have photo stream turned off. I cannot take pictures because it says I do not enough storage. I have tried to delete all photos ... more

  • All replies
  • Helpful answers

  • by randers4,

    randers4 randers4 Apr 2, 2014 1:26 PM in response to Kathleen8799
    Level 9 (62,850 points)
    Apr 2, 2014 1:26 PM in response to Kathleen8799

    The problem that you have is that you don't have enough space on your phone, not that you don't have enough sp ce on your iCloud account.  You can check your available space by going to Settings>General>Usage.

     

    If you're out of space on your phone you'll have to delete or synce some of the data off your phone to Free up space.  You could, for example, import your camera photos an videos to iPhoto on your Mac then delete them from your phone to free up space.

  • by Kathleen8799,

    Kathleen8799 Kathleen8799 Apr 2, 2014 2:04 PM in response to Kathleen8799
    Level 1 (0 points)
    Apr 2, 2014 2:04 PM in response to Kathleen8799

    I need to add that there are no photos or videos on my camera roll.

  • by randers4,

    randers4 randers4 Apr 2, 2014 2:09 PM in response to Kathleen8799
    Level 9 (62,850 points)
    Apr 2, 2014 2:09 PM in response to Kathleen8799

    How much available space does it show in Settings>General>Usage (at the top)?

  • by Kathleen8799,

    Kathleen8799 Kathleen8799 Apr 2, 2014 2:20 PM in response to randers4
    Level 1 (0 points)
    Apr 2, 2014 2:20 PM in response to randers4

    Thank you so much for your help. Okay, it says I have 1.4gb available and 5.0gb used. Let me add that when I have tried to upadate my software on my phone, it also states I cannot do that because I do not have enough space. I have nothing large on my phone that i am aware of. I do not have videos, etc..

  • by randers4,

    randers4 randers4 Apr 2, 2014 2:28 PM in response to Kathleen8799
    Level 9 (62,850 points)
    Apr 2, 2014 2:28 PM in response to Kathleen8799

    Depending on the update, 1.4GBs may not be enough.

     

    If you go to Settings>General>Usage again and wait for the list of apps to open, you will get an idea of what is using the space on your phone.  You may need to tap Show all Apps in order to see them all.  Look through the list and see if you can determine the apps using most of your space.

     

    You might also want to connect your phone to your computer using your usb cable, open iTunes, then click on the name of your phone in iTunes and look at the segmented usage bar at the bottom.  Hover your mouse over the yellow segment on the right to see how large "Other" is (see image below).  If it's significantly larger than 1-2GBs you probably need to restore your phone to clear unnecessary cache files.

     

    Other.jpg

     

    This will also give you an idea what categories of data are using most of the space on your phone.