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Helpful answers
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Apr 2, 2014 6:18 PM in response to rcarneliby randers4,Did you create a new On My Mac mailbox in the Mail app, then drag the email from the iCloud account to your new mailbox? Follow the instructions in this article: http://support.apple.com/kb/HT5767. Also, you may need to move a few hundred messages at a time; trying to move too many at once can sometimes cause it to hang.
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Apr 2, 2014 6:23 PM in response to randers4by rcarneli,Hi,
Yes, I've tried all of that.
I created the folder ('On My Mac'), then tried different combinations of moving the emails, such at around 1000 at a time, 100 at a time, 50, and 20..the same issue keeps happening.
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Apr 2, 2014 6:42 PM in response to rcarneliby randers4,I know when you hit your storage limit a lock is placed on sending or receiving email until sufficient storage is restored. Perhaps this applies to archiving email too (i.e., the entire email account is locked and inaccessible). Just a thought...
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Apr 2, 2014 7:54 PM in response to randers4by rcarneli,Yeh, maybe.
Stopping me from archiving to free up space so I have to pay for more storage sounds just about right...
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Apr 2, 2014 8:02 PM in response to rcarneliby randers4,If it were me, I'd contact iCloud support and ask: http://www.apple.com/support/icloud/contact/. If you are outside of your free support window there would normally be a charge but you could plead your case that you should be charged as you are trying to follow their instructions to reduce your iCloud storage.