HT202723: Pre-order music and movies from the iTunes Store

Learn about Pre-order music and movies from the iTunes Store
_nothing_

Q: I preordered something a month ago and it just came out and it's not showing up in my purchases where is it then?

I preordered an EP last month and it just came out. I have been looking in my purchases for a hour and still didn't find it, but it says that I bought it.

iPod touch (5th generation), iOS 7.1

Posted on Mar 31, 2014 9:38 PM

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Q: I preordered something a month ago and it just came out and it's not showing up in my purchases where is it then?

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  • by Allen A,

    Allen A Allen A Apr 3, 2014 10:54 AM in response to _nothing_
    Community Specialists
    Apr 3, 2014 10:54 AM in response to _nothing_

    Hello _nothing_,

     

     

     

    You should've received an e-mail informing you of its release, which includes a link to download the content.

     


    When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.

    If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.

    iTunes Store: About pre-orders

    http://support.apple.com/kb/HT5714

     

     

     

    Cheers,

    Allen