rcstangeland
Level 1 (0 points)

Q: trying to change itunes country, get an error saying I cannot do it until I have redeemed my 5 credits, can't figure out how to get rid of the credits...Help?

how do I spend song credits? Can't figure it out...trying to change store from US to other country and it won't let me do it until I've spent my credits but I can't figure out what kind of credits they are or how to use them - my profile simply says "5 credits"....Aaaaarghhhhhh...... Help?

Posted on Apr 3, 2014 1:07 PM

Close
rcstangeland

Q: trying to change itunes country, get an error saying I cannot do it until I have redeemed my 5 credits, can't figure out how to ge ... more

  • All replies
  • Helpful answers

  • by matt00,

    matt00 Apr 5, 2014 9:43 AM in response to rcstangeland
    Level 5 (4,015 points)
    Apr 5, 2014 9:43 AM in response to rcstangeland

    Hey rcstangeland,

     

     

    Thanks for the question. Free song credits are redeemed first when purchasing a song from the iTunes Store:

     

    iTunes Store: How iTunes Store purchases are billed

    http://support.apple.com/kb/HT5582

     

    When you buy individual songs from the iTunes Store:

     

    - Free song credits are redeemed first.

    - If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.

    - If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.

    - If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy.

     

    Thanks,

     

    Matt M.