stu46

Q: I can't send hotmail emails from my mac but I can receive them

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Posted on Dec 13, 2012 10:57 PM

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Q: I can't send hotmail emails from my mac but I can receive them

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  • by walshalexm,

    walshalexm walshalexm Mar 3, 2014 1:23 PM in response to GarethSJM
    Level 1 (0 points)
    Mar 3, 2014 1:23 PM in response to GarethSJM

    I did exactly the same thing- I put a space in the name in home network on the router's homepage and it didn't fix the problem. As soon as i removed the space it worked again.

     

    Thans for clarifying that for me!

  • by VincenzoFR,

    VincenzoFR VincenzoFR Mar 4, 2014 3:59 AM in response to stu46
    Level 1 (5 points)
    Mar 4, 2014 3:59 AM in response to stu46

    The Internet standards for protocols mandate that component hostname labels may contain only the ASCII letters 'a' through 'z' (in a case-insensitive manner), the digits '0' through '9', and the hyphen ('-').

     

    So, spaces are invalid just like ":"


  • by TrickyRicky1987,

    TrickyRicky1987 TrickyRicky1987 Apr 4, 2014 11:27 AM in response to vincentfromcork
    Level 1 (0 points)
    Apr 4, 2014 11:27 AM in response to vincentfromcork

    Hi Vincent,

    I seem to be the only one this fix hasn't worked for.

    I have a Hotmail account which hasn't sent an email for a year now through the mail app on my Mac.

    Similar story to everyone else. keeps saying the smpt server is offline... I've been through the thorough diagnostics with Apple to no avail. I got a refund as they couldn't help me.

    I recently added a gmail account and it worked fine.

    You seem to be the guy to talk to as I am getting no help from anywhere at all.

     

    Many thanks

    An extremely frustrated Mac user

  • by vincentfromcork,

    vincentfromcork vincentfromcork Apr 5, 2014 2:53 AM in response to TrickyRicky1987
    Level 1 (0 points)
    Apr 5, 2014 2:53 AM in response to TrickyRicky1987

    One year without senging email is tough !

     

    It's hard to believe that the Apple support couldn't find how to fix your issue. Makes me think that maybe it's something wrong with you account. But I don't have enough informations to help you here.

     

    In this situation, the "show more details" of the connection doctor window can be realy helpful. If you don't mind posting it.

  • by Csound1,

    Csound1 Csound1 Apr 5, 2014 6:21 AM in response to TrickyRicky1987
    Level 9 (51,166 points)
    Desktops
    Apr 5, 2014 6:21 AM in response to TrickyRicky1987

    TrickyRicky1987 wrote:

     

    Hi Vincent,

    I seem to be the only one this fix hasn't worked for.

    I have a Hotmail account which hasn't sent an email for a year now through the mail app on my Mac.

    Post the settings you are using for the Hotmail SMTP server.

     

    Post them here.

  • by TrickyRicky1987,

    TrickyRicky1987 TrickyRicky1987 Apr 5, 2014 8:28 AM in response to vincentfromcork
    Level 1 (0 points)
    Apr 5, 2014 8:28 AM in response to vincentfromcork

    It's never been green before but it's still not sending

     

    I've copied what came up along with a screen shot of what happens

    Screenshot.png

     

    INITIATING CONNECTION Apr 05 16:14:03.868 [kCFStreamSocketSecurityLevelNone] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x60000046c640

     

     

    CONNECTED Apr 05 16:14:04.836 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x608000e6dfc0

     

     

    READ Apr 05 16:14:04.936 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x608000e6dfc0

    +OK BLU0-POP566 POP3 server ready

     

     

    WROTE Apr 05 16:14:04.936 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x608000e6dfc0

    CAPA

     

     

    READ Apr 05 16:14:05.033 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x608000e6dfc0

    -ERR unrecognized command

     

     

    WROTE Apr 05 16:14:05.035 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x608000e6dfc0

    USER rmk1234@hotmail.com

     

     

    READ Apr 05 16:14:05.132 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x608000e6dfc0

    +OK password required

     

     

    WROTE Apr 05 16:14:05.132 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x608000e6dfc0

    PASS ************

     

     

    READ Apr 05 16:14:05.947 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x60000046c640

    +OK mailbox has 73 messages

     

     

    WROTE Apr 05 16:14:05.947 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x60000046c640

    STAT

     

     

    READ Apr 05 16:14:06.044 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x60000046c640

    +OK 73 2210039

     

     

    WROTE Apr 05 16:14:06.045 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x60000046c640

    UIDL 1

     

     

    READ Apr 05 16:14:06.144 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x60000046c640

    +OK 1 7910A358-B489-11E3-99A6-00237DE4A74A

     

     

    WROTE Apr 05 16:14:06.144 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x60000046c640

    UIDL 73

     

     

    READ Apr 05 16:14:06.241 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x60000046c640

    +OK 73 A370A9A1-BCD2-11E3-9C36-D89D675C7980

     

     

    WROTE Apr 05 16:14:06.242 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x60000046c640

    QUIT

     

     

    READ Apr 05 16:14:06.339 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000002df330 -- thread:0x60000046c640

    +OK mailbox unchanged, POP3 server signing off

     

     

    INITIATING CONNECTION Apr 05 16:18:46.978 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6080004d4820 -- thread:0x608000e67dc0

     

     

    CONNECTED Apr 05 16:18:47.544 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6080004d4820 -- thread:0x608000c7e740

     

     

    READ Apr 05 16:18:47.647 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6080004d4820 -- thread:0x608000c7e740

    220 BLU0-SMTP309.phx.gbl Microsoft ESMTP MAIL Service, Version: 6.0.3790.4675 ready at  Sat, 5 Apr 2014 08:18:47 -0700

     

     

    WROTE Apr 05 16:18:47.660 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6080004d4820 -- thread:0x608000c7e740

    EHLO mac.home

     

     

    READ Apr 05 16:18:47.766 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6080004d4820 -- thread:0x608000c7e740

    250-BLU0-SMTP309.phx.gbl Hello [86.176.234.51]

    250-TURN

    250-SIZE 41943040

    250-ETRN

    250-PIPELINING

    250-DSN

    250-ENHANCEDSTATUSCODES

    250-8bitmime

    250-BINARYMIME

    250-CHUNKING

    250-VRFY

    250-TLS

    250-STARTTLS

    250 OK

     

     

    WROTE Apr 05 16:18:47.766 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6080004d4820 -- thread:0x608000c7e740

    STARTTLS

     

     

    READ Apr 05 16:18:47.880 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6080004d4820 -- thread:0x608000c7e740

    220 2.0.0 SMTP server ready

     

     

    WROTE Apr 05 16:18:48.367 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6080004d4820 -- thread:0x608000c7e740

    EHLO mac.home

     

     

    READ Apr 05 16:18:48.473 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6080004d4820 -- thread:0x608000c7e740

    250-BLU0-SMTP309.phx.gbl Hello [86.176.234.51]

    250-TURN

    250-SIZE 41943040

    250-ETRN

    250-PIPELINING

    250-DSN

    250-ENHANCEDSTATUSCODES

    250-8bitmime

    250-BINARYMIME

    250-CHUNKING

    250-VRFY

    250-AUTH LOGIN PLAIN XOAUTH2

    250 OK

     

     

    WROTE Apr 05 16:18:48.476 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6080004d4820 -- thread:0x608000c7e740

    AUTH PLAIN  (*** 72 bytes hidden ***)

     

     

    READ Apr 05 16:18:49.061 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6080004d4820 -- thread:0x608000c7e740

    235 2.7.0 Authentication succeeded

     

     

    WROTE Apr 05 16:18:49.061 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6080004d4820 -- thread:0x608000c7e740

    MAIL FROM:<rmk1234hotmail.com>

     

     

    READ Apr 05 16:18:49.167 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6080004d4820 -- thread:0x608000c7e740

    501 5.5.4 Invalid Email address

     

     

    WROTE Apr 05 16:18:49.167 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6080004d4820 -- thread:0x608000c7e740

    QUIT

     

     

    INITIATING CONNECTION Apr 05 16:19:16.197 [kCFStreamSocketSecurityLevelNone] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x608001071d80

     

     

    CONNECTED Apr 05 16:19:17.314 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x608001071d80

     

     

    READ Apr 05 16:19:17.414 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    +OK BLU0-POP435 POP3 server ready

     

     

    WROTE Apr 05 16:19:17.414 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    CAPA

     

     

    READ Apr 05 16:19:17.520 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    -ERR unrecognized command

     

     

    WROTE Apr 05 16:19:17.522 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    USER rmk1234@hotmail.com

     

     

    READ Apr 05 16:19:17.625 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    +OK password required

     

     

    WROTE Apr 05 16:19:17.625 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    PASS ************

     

     

    READ Apr 05 16:19:18.460 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    +OK mailbox has 73 messages

     

     

    WROTE Apr 05 16:19:18.460 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    STAT

     

     

    READ Apr 05 16:19:18.563 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    +OK 73 2210039

     

     

    WROTE Apr 05 16:19:18.566 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    UIDL 1

     

     

    READ Apr 05 16:19:18.667 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    +OK 1 7910A358-B489-11E3-99A6-00237DE4A74A

     

     

    WROTE Apr 05 16:19:18.667 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    UIDL 73

     

     

    READ Apr 05 16:19:18.771 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    +OK 73 A370A9A1-BCD2-11E3-9C36-D89D675C7980

     

     

    WROTE Apr 05 16:19:18.772 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    QUIT

     

     

    READ Apr 05 16:19:18.875 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6080004d36a0 -- thread:0x60000106e980

    +OK mailbox unchanged, POP3 server signing off

     

     

    INITIATING CONNECTION Apr 05 16:21:45.130 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x60000107ae40

     

     

    CONNECTED Apr 05 16:21:45.825 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x60000107ae40

     

     

    READ Apr 05 16:21:45.928 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x60000107ae40

    220 BLU0-SMTP20.phx.gbl Microsoft ESMTP MAIL Service, Version: 6.0.3790.4675 ready at  Sat, 5 Apr 2014 08:21:45 -0700

     

     

    WROTE Apr 05 16:21:45.938 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x60000107ae40

    EHLO mac.home

     

     

    READ Apr 05 16:21:46.042 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x608001061600

    250-BLU0-SMTP20.phx.gbl Hello [86.176.234.51]

    250-TURN

    250-SIZE 41943040

    250-ETRN

    250-PIPELINING

    250-DSN

    250-ENHANCEDSTATUSCODES

    250-8bitmime

    250-BINARYMIME

    250-CHUNKING

    250-VRFY

    250-TLS

    250-STARTTLS

    250 OK

     

     

    WROTE Apr 05 16:21:46.042 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x608001061600

    STARTTLS

     

     

    READ Apr 05 16:21:46.164 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x60000107ae40

    220 2.0.0 SMTP server ready

     

     

    WROTE Apr 05 16:21:46.678 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x608001061600

    EHLO mac.home

     

     

    READ Apr 05 16:21:46.783 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x608001061600

    250-BLU0-SMTP20.phx.gbl Hello [86.176.234.51]

    250-TURN

    250-SIZE 41943040

    250-ETRN

    250-PIPELINING

    250-DSN

    250-ENHANCEDSTATUSCODES

    250-8bitmime

    250-BINARYMIME

    250-CHUNKING

    250-VRFY

    250-AUTH LOGIN PLAIN XOAUTH2

    250 OK

     

     

    WROTE Apr 05 16:21:46.786 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x608001061600

    AUTH PLAIN  (*** 72 bytes hidden ***)

     

     

    READ Apr 05 16:21:47.336 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x608001061600

    235 2.7.0 Authentication succeeded

     

     

    WROTE Apr 05 16:21:47.337 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x608001061600

    MAIL FROM:<rmk1234hotmail.com>

     

     

    READ Apr 05 16:21:47.442 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x608001061600

    501 5.5.4 Invalid Email address

     

     

    WROTE Apr 05 16:21:47.442 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x608001061600

    QUIT

     

     

    INITIATING CONNECTION Apr 05 16:22:35.715 host:pop3.live.com -- port:995 -- socket:0x0 -- thread:0x608001270200

     

     

    INITIATING CONNECTION Apr 05 16:22:35.715 host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x608001270200

     

     

    INITIATING CONNECTION Apr 05 16:22:35.716 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:993 -- socket:0x6000004cab80 -- thread:0x608001270200

     

     

    INITIATING CONNECTION Apr 05 16:22:35.716 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6000004c8420 -- thread:0x608001270200

     

     

    CONNECTED Apr 05 16:22:36.703 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000004c80a0 -- thread:0x608001270000

     

     

    CONNECTED Apr 05 16:22:36.733 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:imap.gmail.com -- port:993 -- socket:0x6000004cab80 -- thread:0x608001270200

     

     

    READ Apr 05 16:22:36.733 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:imap.gmail.com -- port:993 -- socket:0x6000004cab80 -- thread:0x608001270200

    * OK Gimap ready for requests from 86.176.234.51 l51mb28861345weo

     

     

    WROTE Apr 05 16:22:36.733 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:imap.gmail.com -- port:993 -- socket:0x6000004cab80 -- thread:0x608001270200

    1.127 CAPABILITY

     

     

    CONNECTED Apr 05 16:22:36.734 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6000004c8420 -- thread:0x608001270200

     

     

    READ Apr 05 16:22:36.763 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:imap.gmail.com -- port:993 -- socket:0x6000004cab80 -- thread:0x600001074d40

    * CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 XYZZY SASL-IR AUTH=XOAUTH AUTH=XOAUTH2 AUTH=PLAIN AUTH=PLAIN-CLIENTTOKEN

    1.127 OK Thats all she wrote! l51mb28861345weo

     

     

    WROTE Apr 05 16:22:36.764 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:imap.gmail.com -- port:993 -- socket:0x6000004cab80 -- thread:0x608001270200

    2.127 ID ("name" "Mac OS X Mail" "version" "7.2 (1874)" "os" "Mac OS X" "os-version" "10.9.2 (13C64)" "vendor" "Apple Inc.")

     

     

    READ Apr 05 16:22:36.795 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:imap.gmail.com -- port:993 -- socket:0x6000004cab80 -- thread:0x600001074d40

    * ID ("name" "GImap" "vendor" "Google, Inc." "support-url" "http://support.google.com/mail" "remote-host" "86.176.234.51" "connection-token" "l51mb28861345weo")

    2.127 OK Success l51mb28861345weo

     

     

    READ Apr 05 16:22:36.803 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000004c80a0 -- thread:0x600000c7c640

    +OK BLU0-POP763 POP3 server ready

     

     

    WROTE Apr 05 16:22:36.803 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000004c80a0 -- thread:0x600000c7c640

    CAPA

     

     

    WROTE Apr 05 16:22:36.811 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:imap.gmail.com -- port:993 -- socket:0x6000004cab80 -- thread:0x608001077580

    3.127 AUTHENTICATE PLAIN-CLIENTTOKEN  (*** 132 bytes hidden ***)

     

     

    READ Apr 05 16:22:36.836 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6000004c8420 -- thread:0x608001060980

    220 BLU0-SMTP168.phx.gbl Microsoft ESMTP MAIL Service, Version: 6.0.3790.4675 ready at  Sat, 5 Apr 2014 08:22:36 -0700

     

     

    CONNECTED Apr 05 16:22:36.843 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x6080004d4c10 -- thread:0x600000c7c640

     

     

    WROTE Apr 05 16:22:36.856 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6000004c8420 -- thread:0x608001060980

    EHLO mac.home

     

     

    READ Apr 05 16:22:36.867 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x6080004d4c10 -- thread:0x608000468240

    220 mx.google.com ESMTP h8sm11427764wiz.12 - gsmtp

     

     

    WROTE Apr 05 16:22:36.881 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x6080004d4c10 -- thread:0x608000468240

    EHLO mac.home

     

     

    READ Apr 05 16:22:36.900 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000004c80a0 -- thread:0x608000468240

    -ERR unrecognized command

     

     

    WROTE Apr 05 16:22:36.902 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000004c80a0 -- thread:0x608001060980

    USER rmk1234@hotmail.com

     

     

    READ Apr 05 16:22:36.962 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6000004c8420 -- thread:0x608000468240

    250-BLU0-SMTP168.phx.gbl Hello [86.176.234.51]

    250-TURN

    250-SIZE 41943040

    250-ETRN

    250-PIPELINING

    250-DSN

    250-ENHANCEDSTATUSCODES

    250-8bitmime

    250-BINARYMIME

    250-CHUNKING

    250-VRFY

    250-TLS

    250-STARTTLS

    250 OK

     

     

    WROTE Apr 05 16:22:36.963 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6000004c8420 -- thread:0x608000468240

    STARTTLS

     

     

    READ Apr 05 16:22:36.987 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x6080004d4c10 -- thread:0x608000468240

    250-mx.google.com at your service, [86.176.234.51]

    250-SIZE 35882577

    250-8BITMIME

    250-STARTTLS

    250-ENHANCEDSTATUSCODES

    250 CHUNKING

     

     

    WROTE Apr 05 16:22:36.987 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x6080004d4c10 -- thread:0x608000468240

    STARTTLS

     

     

    READ Apr 05 16:22:36.999 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000004c80a0 -- thread:0x608001060980

    +OK password required

     

     

    WROTE Apr 05 16:22:36.999 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000004c80a0 -- thread:0x608001060980

    PASS ************

     

     

    READ Apr 05 16:22:37.031 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x6080004d4c10 -- thread:0x608000468240

    220 2.0.0 Ready to start TLS

     

     

    READ Apr 05 16:22:37.083 [kCFStreamSocketSecurityLevelNone] -- host:smtp.live.com -- port:587 -- socket:0x6000004c8420 -- thread:0x608001060980

    220 2.0.0 SMTP server ready

     

     

    WROTE Apr 05 16:22:37.193 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.gmail.com -- port:587 -- socket:0x6080004d4c10 -- thread:0x608001060980

    EHLO mac.home

     

     

    READ Apr 05 16:22:37.224 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.gmail.com -- port:587 -- socket:0x6080004d4c10 -- thread:0x608000468240

    250-mx.google.com at your service, [86.176.234.51]

    250-SIZE 35882577

    250-8BITMIME

    250-AUTH LOGIN PLAIN XOAUTH XOAUTH2 PLAIN-CLIENTTOKEN

    250-ENHANCEDSTATUSCODES

    250 CHUNKING

     

     

    WROTE Apr 05 16:22:37.233 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.gmail.com -- port:587 -- socket:0x6080004d4c10 -- thread:0x608000468240

    AUTH PLAIN-CLIENTTOKEN  (*** 132 bytes hidden ***)

     

     

    WROTE Apr 05 16:22:37.496 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6000004c8420 -- thread:0x600001065a40

    EHLO mac.home

     

     

    READ Apr 05 16:22:37.600 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6000004c8420 -- thread:0x600001065a40

    250-BLU0-SMTP168.phx.gbl Hello [86.176.234.51]

    250-TURN

    250-SIZE 41943040

    250-ETRN

    250-PIPELINING

    250-DSN

    250-ENHANCEDSTATUSCODES

    250-8bitmime

    250-BINARYMIME

    250-CHUNKING

    250-VRFY

    250-AUTH LOGIN PLAIN XOAUTH2

    250 OK

     

     

    WROTE Apr 05 16:22:37.602 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6000004c8420 -- thread:0x600001065a40

    AUTH PLAIN  (*** 72 bytes hidden ***)

     

     

    READ Apr 05 16:22:37.801 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000004c80a0 -- thread:0x600001065a40

    +OK mailbox has 74 messages

     

     

    WROTE Apr 05 16:22:37.801 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000004c80a0 -- thread:0x600001065a40

    QUIT

     

     

    READ Apr 05 16:22:37.901 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:pop3.live.com -- port:995 -- socket:0x6000004c80a0 -- thread:0x600001065a40

    +OK mailbox unchanged, POP3 server signing off

     

     

    READ Apr 05 16:22:37.948 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.gmail.com -- port:587 -- socket:0x6080004d4c10 -- thread:0x60000107ae40

    235 2.7.0 Accepted

     

     

    WROTE Apr 05 16:22:37.948 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.gmail.com -- port:587 -- socket:0x6080004d4c10 -- thread:0x60000107ae40

    QUIT

     

     

    READ Apr 05 16:22:37.979 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:imap.gmail.com -- port:993 -- socket:0x6000004cab80 -- thread:0x600001065f80

    * CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 UIDPLUS COMPRESS=DEFLATE ENABLE MOVE CONDSTORE ESEARCH

    3.127 OK richard.themortgagecentre@gmail.com Richard McKay authenticated (Success)

     

     

    WROTE Apr 05 16:22:37.980 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:imap.gmail.com -- port:993 -- socket:0x6000004cab80 -- thread:0x600001065f80

    4.127 CAPABILITY

     

     

    READ Apr 05 16:22:38.163 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:imap.gmail.com -- port:993 -- socket:0x6000004cab80 -- thread:0x608000468240

    * CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 UIDPLUS COMPRESS=DEFLATE ENABLE MOVE CONDSTORE ESEARCH

    4.127 OK Success

     

     

    WROTE Apr 05 16:22:38.164 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:imap.gmail.com -- port:993 -- socket:0x6000004cab80 -- thread:0x60000107ae40

    5.127 LIST "" ""

     

     

    READ Apr 05 16:22:38.223 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6000004c8420 -- thread:0x600001065f80

    235 2.7.0 Authentication succeeded

     

     

    WROTE Apr 05 16:22:38.223 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6000004c8420 -- thread:0x600001065f80

    QUIT

     

     

    READ Apr 05 16:22:38.347 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:imap.gmail.com -- port:993 -- socket:0x6000004cab80 -- thread:0x608001073680

    * LIST (\Noselect) "/" "/"

    5.127 OK Success

     

     

    WROTE Apr 05 16:22:38.348 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:imap.gmail.com -- port:993 -- socket:0x6000004cab80 -- thread:0x600001065f80

    6.127 LOGOUT

  • by TrickyRicky1987,

    TrickyRicky1987 TrickyRicky1987 Apr 5, 2014 8:16 AM in response to Csound1
    Level 1 (0 points)
    Apr 5, 2014 8:16 AM in response to Csound1

  • by Csound1,

    Csound1 Csound1 Apr 5, 2014 8:19 AM in response to TrickyRicky1987
    Level 9 (51,166 points)
    Desktops
    Apr 5, 2014 8:19 AM in response to TrickyRicky1987

    I asked you to post your settings here, I am not going to make guesses without seeing them.

  • by TrickyRicky1987,

    TrickyRicky1987 TrickyRicky1987 Apr 5, 2014 8:34 AM in response to Csound1
    Level 1 (0 points)
    Apr 5, 2014 8:34 AM in response to Csound1

    Screenshot 2.pngScreenshot 3.pngSorry Csound I posted a screenshot but it didn't pull through.

     

    smtp.live.com

     

    default ports

     

    use ssl

     

    authentication: password

  • by Csound1,

    Csound1 Csound1 Apr 5, 2014 8:53 AM in response to TrickyRicky1987
    Level 9 (51,166 points)
    Desktops
    Apr 5, 2014 8:53 AM in response to TrickyRicky1987

    You have entered this wrong (or it is corrupted)

     

    Screen Shot 2014-04-05 at 16.45.16.png

     

    The email address the SMTP server in the picture is incorrect, there should be an @ sign in it.

     

    Look above the info panel to see the string in use (by the arrow)

  • by vincentfromcork,

    vincentfromcork vincentfromcork Apr 5, 2014 8:50 AM in response to stu46
    Level 1 (0 points)
    Apr 5, 2014 8:50 AM in response to stu46

    You have not entered your email address correctly in your account settings.

     

    You put "rmk1234hotmail.com" instead of "rmk1234@hotmail.com"

     

    That's what you get the error

     

    We can see that in your log :

     

    WROTE Apr 05 16:21:47.337 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x608001061600

    MAIL FROM:<rmk1234hotmail.com>

     

     

    READ Apr 05 16:21:47.442 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:smtp.live.com -- port:587 -- socket:0x6000004c6d60 -- thread:0x608001061600

    501 5.5.4 Invalid Email address

  • by TrickyRicky1987,

    TrickyRicky1987 TrickyRicky1987 Apr 5, 2014 10:36 AM in response to vincentfromcork
    Level 1 (0 points)
    Apr 5, 2014 10:36 AM in response to vincentfromcork

    Thank you very much Vincent. the 1 year wait is finally over.

  • by Mrs. Fierce,

    Mrs. Fierce Mrs. Fierce Jun 12, 2014 2:43 AM in response to stu46
    Level 1 (0 points)
    Jun 12, 2014 2:43 AM in response to stu46

    I had this problem yesterday, I could send on my phone and on my pc. I didn't feel up to the complicated instructions on this forum.  Thought about it for a while, then popped down to my daughters house.  As soon as my iPad picked up her wifi signal, off went my test email.

    So I thought it was my virgin media broadband up the creek.  Came home but before ringing virgin, I tried sending from home again and it worked!  So whether simply getting out of wifi range then back in, did it I don't know.

     

    My son in law said maybe it reset the STMP, what ever that is.  If it happens again I will try turning off wifi and cellular network on iPad, then back on again, that may

    save trotting off to my daughters house.

     

    I am a practical, logical, non techy 67 year old.

  • by GlobalJoe,

    GlobalJoe GlobalJoe Dec 28, 2014 7:01 AM in response to RNye
    Level 1 (0 points)
    Dec 28, 2014 7:01 AM in response to RNye

    Hi MacUsers

     

    My problem has that I send many mails from my Hotmail on my MacBook to parents in school in BCC => Microsoft blocks me.

    I work in different countries and some of these countries force me to use VPN so my location is constantly changing => Microsoft blocks my mail, hence I am used to the Hotmail/Outlook routine to get my account working again including changing passwords.

     

    Last time it did not work.

     

    I focused on sending all my mails from my iPhone and that worked almost OK while I tried the different tricks to get it back. Today I found the problem, the keychain had not been properly updated so the POP account had correct password but the SMTP server and the old much longer password, I updated the SMTP password and now mail is flowing out of my Macbook again ;-))

     

    In Mail, choose Window > Connection Doctor.

    Tip: If you see a spinning gear in Mail or the Mail Connection Doctor, choose Window > Activity to learn what Mail is doing.

    This is where you check that SMTP and POP have the same password: good luck and Happy New Year.

  • by nicden115,

    nicden115 nicden115 Jan 19, 2015 7:45 AM in response to vincentfromcork
    Level 1 (4 points)
    Jan 19, 2015 7:45 AM in response to vincentfromcork

    I have also been nearly 12 months with the same problem. Had BT hub installed and lost the ability to send emails from hotmail account but I could still receive them. I had no problem with other devices just my apple mac - I have just tried out your advice and IT WORKS !!!!!! I am not technical in any way, in fact I'm useless when it comes to computers, I followed your advice step by step and it is simple. Thank you so much. YOU ARE A GENIUS XXX

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