HT204370: Frequently Asked Questions (FAQ) for purchased movies
Learn about Frequently Asked Questions (FAQ) for purchased moviesQ: when i redeem my disney movies, it automatically updates my disney anywhere but does not download to my iTunes account. i put them ... when i redeem my disney movies, it automatically updates my disney anywhere but does not download to my iTunes account. i put them on my daughters iPod touch but cannot from disney anywhere. What can i do more
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Helpful answers
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Apr 7, 2014 9:14 AM in response to twbenjaminby Allen A,Hello twbenjamin,
You may need to link your Disney Anywhere account to your iTunes Store account.
About Disney Movies Anywhere and iTunes Store
http://support.apple.com/kb/HT6129
Cheers,
Allen
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Oct 25, 2014 8:12 AM in response to twbenjaminby DeafNatural,I know this is kind of an old question but I figure I would put this out there anyways. I had the same problem recently and I contacted Disney Movies Anywhere the response I got was to go into iTunes Store from my computer and click the Purchased link on the right hand side. Then, click movies and click the down arrow in the corner of the movie I want to download to iTunes. If your accounts are linked to each other it stores the movie in the Cloud when you first add it to your Disney Movies Anywhere account.
